I have been combing from the bottom up. Feet, then legs, and on up. I have been combing from the ends of the hair to the root...is this correct? She only eats dry so I have been grooming befor breakfast....perhaps I should also wash her face afterwards? I rarely ever find hair on the counter or in the comb. Mostly the little booger is on linoleum...she is a bit stubborn on the potty training issue....but she is oh so cute and sweet about it!!!! The whole grooming process takes maybe 10-15 min.