First off - Kathryn - DON"T CLOSE!
Folks - I have only ordered from Kathryn one time. Got the tooth stuff and some pixie stix. Not a huge order by any stretch of the imagination. Wasn't expecting a whole lot other than fast service which is what I had seen in reviews for Kathryn before. Unfortunately, she was headed out of town so my order was delayed by literally a few days. Big whoop! My babies teeth hadn't been cleaned in months - what was another few days?
Here's where the customer service comes in. <Man...in the future folks - DON"T get me started on customer service!> Kathryn's Customer service???? TOP NOTCH - DOESN"T GET BETTER THAN THIS!
Not only did I get the priority shipping (like everyone does!) and the cute little tissue paper wrapping and the little doggie print ribbon wrapping each individual product - she enclosed a cute little HAND WRITTEN Yorkie note card APOLOGIZING for her "delay" of 3 days.
But wait! There's MORE!
She also enclosed a GIFT CERTIFICATE to use on my next purchase! WHAT THE HE!!????
Seriously - THE BEST CUSTOMER SERVICE IS PRICELESS!
Secondly - I'm rather new here myself. Came on recommendation over a phone conversation when looking to buy a Yorkie Pup. It was all bubbles and birdies until I decided to buy my pup from someone else that I met on here - now I don't even hear from the folks who recommended the site. Barely hear from anyone else as well. I post - don't post randomly to every post out there - but I post when I feel I have a good contribution to make. I like to show off my beauty too, just as everyone else does. And I don't get very many responses. Haven't built great relationships, even though I have tried. But honestly - I haven't been on in a while because of the in-fighting.
Having been a chatter before - I know that Admin can't and won't ban everyone with a foul word in their heads otherwise we'd all be out!
But there are definate cliques and it's hard to make a dent. I'll keep looking and I'll keep posting when I feel I have a serious contribution. And everyone else will keep doing their thing.
But DON"T bash Kathryn for speaking her mind. Clearly she's a good girl and well loved.
To quote a bumper sticker: "Mean people suck!"
Hugs Kathryn - look for my order soon!
Love,