I've been reading so many complaints about groomers and grooming shops lately. Its sad - as a groomer I have spent over 15 years attending classes, shows, seminars and spent a LOT of money on equipment, quality shampoos, conditioners and yet the grooming industry won't get serious about the business.
Most people don't realize that anyone can call themselves a groomer. States do not regulate groomers requiring them to be licensed as a beautician would be. Groomers aren't required to take animal CPR classes or attend any continuing education courses - you can just call yourself a groomer and hang your sign out and start grooming.
Big box store groomers are typically sent to the companies training facility and must adhere to their rules. While they get instruction during classes they get little follow up guidance or are required to continue to attend classes and seminars.
I encourage pet owners to write your local congressmen/women and ask them to take a serious look at the pet grooming industry. A LOT of groomers never pay taxes - they never report their income so think of the money lost. Some groomers don't want the government to set regulations on the industry - they'll lose their "free" income, have to adhere to cleanliness guidelines, healthy guidelines and report accidents and held accountable for the work they do.
I'm proud to be a certified groomer. I'm proud to hang my accomplishments in my shop. I don't like paying taxes however as a business professional I take my trade seriously.
So when you're looking for a groomer who is in the business for the love of their trade and pets - ask questions, understand who you are taking your dog to and make sure you understand exactly what will happen to your dog while he/she is in someone else's care.
Oh - and before I end my soapbox speech, I would like to add that it typically takes 1 to 1 1/2 hours to do a complete groom on a dog - unless the dog is matted. Crate drying is not always stressful either, a cool dryer on a hyper dog will calm some and allow the groomer to finish the groom without a stressed dog.
Best of luck to everyone on finding a great, qualified groomer for your furkids!
__________________  Zsa-Zsa and Eva Darling Mine |