View Single Post
Old 04-26-2007, 11:58 AM   #20
lilstar63100
Donating YT 500 Club Member
 
lilstar63100's Avatar
 
Join Date: Feb 2007
Location: California
Posts: 865
Default

Quote:
Originally Posted by Apache View Post
Thank you!! You all have made me feel so much better about everything. I was having a pretty bad morning but things are getting better. Even if Prince turns out to be 10+ pounds I'll still love him cause he's my baby. I didn't set out looking for a tiny yorkie, just a yorkie. The lady had me really wondering if I should call the breeder and ask all these crazy questions that I already knew the answers to. I wouldn't care if he was part schnauzer, and wouldn't trade him for the world, but I paid a lot of money for a Yorkie ya know. I've decided that i'm not going to worry. I know what the paperwork said, and hearing that a lot of you have bigger Yorkies too makes me feel better knowing that I shouldn't be worried about his weight/size.

I talked to the grooming manager at Petsmart this morning, and she has sspoken to the groomer, and the groomer assured her that she didn't take any hair off the top and only did the standard puppy cut (even though I gave specific instructions). She then proceeded to tell me that the cut was only $14.99 and they weren't really paid to do any heavy-duty cutting, only to get the puppy accustomed to being groomed, and once again explained to me what the puppy cut was. I really got the feeling that she didn't care that I wasn't happy, and I had already been discussed among the groomers that morning. All she kept saying is that the groomer told her that she did the standard puppy cut. The conversation finally ended when I told her that my issue wasn't the $15, but the fact that the cut was botched and I didn't get what I asked for. She told me that she couldn't really say without seeing him, so i'm taking him in on Saturday when he goes for class, and I intend to take some before pictures so she can really see the difference in his face. I don't want her or anyone to think im' complaining over $15...it's not the money but the principle. You want to get what you ask for.

She didn't offer to refund my money, but she offered to tell all the groommers to be very specific with me and my puppy, and she offered to give me a free "top-dog" cut the next time I came in. She apologized for my dissatisfaction, and said she hoped it didn't make me want to not bring my puppy back. I don't want the free service, because honestly now I don't trust them to be nice to my dog, much less give him a good cut.

I may just have to chalk this one up to experience and never go back to petsmart for a cut. I needed to vent. Thanks for listening and helping. I'm going to give prince an extra cookie when I get home.

One more question for the experienced. Since the cut, his ears have been shaved. They kinda stand up but not really. I've heard to use tampons and to use tape to make them stand. Again the petsmart trainer told me that "his ears aren't made to stand because they're not standing already" i'm not going to listen. I'd rather get advice from my new friends here who know way more than I do. Is 4 months too late to expect them to stand?


wow... you not only got a sucky groomer but also a sucky trainer.... its pretty sad that these people give all of us a bad rap. i know that the people at my petsmart arent like that... but i guess i cant expect the same thing from everyone. :-/ some people need to just learn to admit when they dont know something instead of making up stuff. pebbles ears didnt stand till she was 4 months... and one of them still isnt standing all the way and shes 5 months. ANOTHER groomer (not petsmart) showed me how to tape them right to get them to stand up... it started to work... but i kinda like her ear half flopped. :-) so maybe you should try asking someone like that. your baby is adorable whether his ears stand or not. :-)
__________________
RIP Pebbles. Mommy loves you and misses you!!!

Mommy to 3 Yorkshire Terrors Shasta, Sherman and Little Man
lilstar63100 is offline   Reply With Quote
Welcome Guest!
Not Registered?

Join today and remove this ad!