Grooming Boy, can I relate, I went through 4 groomers before finding one that truly understood what I wanted. I actually went to one that listed, by type of dog, the amount of the cut. That was one of the worst, so you just can't tell. Before I even got my first yorkie, I bought a book, Your Yorkshire Terrier's Life, which has been a tremendous help to me as a new yorkie owner. After having so much trouble, I took the book with me and showed the groomers pictures, gave my cell number and told them to never do anything different unless they called me. I related my past experiences and it worked. When they did such a good job, I made sure I tipped Miss Shirley a lot and then I did the same thing with Lacey's groomer, Miss Mary. I let them know verbally and in a tangible way that I appreciate what they do. It's money well spent. |