I would attempt to get your money back. I'm concerned at the fact that they advertise Iams and Pedigree as quality dog food to feed your puppy, and the prices seem way too low for them to have done any health testing on their animals. It just seems bad all the way around
I don't want to make you feel worse though, so if you're positive you want to take this on.. I'm sure there's a way to make it happen.