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Originally Posted by TommiGirl  Coach may fix it but you have to pay $20 S&H each way! |
Coach usely fixes it (you pay) if you buy it directly from one of their stories. Going indirectly through Macy's, Dillard's, etc, probably not. LV fixes it but requires payment as well too. Gucci is the only one I know of that will fix a defect free of charge within a year..that's why i stick with them. =)