What an awful experience!! Are you still on vacation and have yet to return? What do you plan for the return trip with your baby? I would think that based on the fact that your baby was not in his crate when you arrived to collect your luggage, they might "make an exception" and allow you to take him on board with you??
If it were me, I would be calling every possible number at the airlines until I found someone who would allow this. It is the least they could do for your distress. Even if the crate door was not locked all the way, I feel this is till unacceptable. They make your pay for your precious cargo in exchange for taking care of it. Good luc, to you and I hope you get some results!!!
__________________  Sissy & Angel |