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Originally Posted by WalnutHill  I am so sorry for your loss. I can't imagine the heartache!
I tell all of our new owners to really check out any groomer before using them. They can use force and permanently damage a puppy's personality and make them afraid of strangers for life. They can hurt them, kill them, or totally botch the job and make them look horrible.
Personally, if they won't let you watch them work, then don't let them work on your dog.
Anybody can get a job at a chain store. My brother's wife's sister works at a local chain store as a groomer, and I wouldn't let her sweep the floor at my groomer's place! She has no clue what she's doing, always cuts the nails too short, forcefully holds dogs down, and does and awful cutting job anyway!
Why in the world were dogs who don't know each other, with such massive differences in size, allowed to be together in a way that one could even potentially bite the other? OUTRAGEOUS!
You need to sue! It won't bring your baby back, but it's the only way to get a greedy chain like PetsMart to do anything differently to prevent this from happening again! Hit them where it hurts, in the pocket book, and they will make sure they don't get sued again! |
Unfortunately, most state laws only allow you to get the purchase price of the puppy back. They don't do punitive damages because dogs are thought to be possessions. Punitive damages are usually what it takes for a company to be encouraged to do a policy change, but since melissaloi has made her story so known, I'm sure Pet Smart and other grooming shops will be encouraged to do some policy changes. Thank you melissaloi.