annamalyssa has stolen my money - YorkieTalk.com Forums

tinav · 04-24-2009, 07:39 AM

Over a month ago I sent Adrianna a 'money order' to purchase an item from her which she told me she was holding for me. After confrimation that my money was received and that she would send my purchase out and email
the tracking number in 2days I waited for 2 weeks. Nothing was delivered...I PM'd her 2 times over a period of a week ...she did not respond. I then asked her publicly if she was around. She then sent me an insulting PM that she would refund my money..I said OK....(no argument...it was her choice to refund the money rather than send the item). It is now a month later and various promises from her to refund my money and send a tracking number and delivery reciept and I have still not recieved anything except for more insults and and lies trying to make me look like I am the one making this a problem.

I have never heard of a vendor bieng in the right when they take someones money and do not send the item that was agreed on or a refund if the seller can not produce.

Buyer beware!!! I hope this does not happen to anyone else.

Tina

Wylie's Mom · 04-24-2009, 08:36 AM

Quote:

Originally Posted by tinav

I have never heard of a vendor bieng in the right when they take someones money and do not send the item that was agreed on or a refund if the seller can not produce.

I hope you are able to get this resolved in a positive manner. Based on her other feedback, I'm sure Annamalyssa will either refund your money promptly or get you what you ordered.

Hoping for a positive outcome, for both parties, in this situation.

stedmansmommy · 04-24-2009, 09:16 AM

Oh my goodness, I am just so shocked to read this!

I ordered a dress from Adrianna not long ago at all (it wasn't long before Tatum had her LP surgery) and I too sent her a money order but got my dress RIGHT AWAY! In fact, she shipped it incredibly quickly and I had it in the blink of an eye!

This is just so confusing as it doesn't sound at all like something that Adrianna would do

I hope she is able to come to this thread and clear things up and explain herself. Maybe there is just some type of miscommunication somewhere

Not saying I don't believe you, but I just hope that everything with this situation can be resolved quickly and easily on both parts

tumismom · 04-24-2009, 09:23 AM

I have ordered countless times from her and I never had a problem. Some of the items take longer due to the suppliers. I don't think this post is necessary. It is most likely a miscommunication. Adrianna is very reliable.

chloeandj · 04-24-2009, 09:36 AM

Sorry you are going through this. I hope you get it resolved soon.

mypreciouspups · 04-24-2009, 09:38 AM

I am sorry this happened to you.. I also hope it gets resolved in a quck manner... anne

wildcard · 04-24-2009, 11:00 AM

I am also waiting on an order from about 3-4 weeks ago, an item that apparently was damaged when she received it from the vendor. All my other orders went very smoothly so I am going to assume that she has not received the replacement item yet. I try to give others the benefit of the doubt

Wylie's Mom · 04-24-2009, 11:02 AM

Annamaylssa - could you please provide an update for Tinav and Wildcard asap?

Thank you.

Erin · 04-24-2009, 11:55 AM

Quote:

Originally Posted by tumismom

Some of the items take longer due to the suppliers.

It was my impression that TinaV was told that this item was already in stock. Perhaps this is a misunderstanding, but I can see how easily someone would have assumed that from the threads that annamalyssa posted.

I'm sorry, but I don't understand how someone can run a business and ONLY accept money orders. Even people who sell their dog's used clothes generally take Paypal. Most business accept regular credit cards. There is absolutely no recourse for the buyer in this situation, which is probably why she is so upset and posting on here! Even if a seller is 100% reliable, what happens if a money order gets lost in the mail? I would NEVER do business with someone in this manner and I would never expect my customers to do business with me this way!

The seller also seems to have no website or additional contact information beyond PMing her on this site! How is anyone to know if this is a legit business? In fact, she said in the other thread that she does not keep customer mailing information. I'm sorry, but most businesses record ALL of that information, since it is necessary for paying taxes!!!

For the record (as any "reputable" seller, in her words, would KNOW) selling Monkey Daze and similar designer brands (Cha Cha, Ruff Ruff, etc.) in the manner in which this seller is offering them is strictly against their policies and I think it is disrespectful to these great companies to blatantly disregard such policies!

I hope Tina gets her tracking number and refund and I hope that everyone uses a CREDIT CARD or PAYPAL when purchasing items on the internet!

bchgirl · 04-24-2009, 12:15 PM

Seems the OP has been trying to get the situation resolved since 4/6...I think she's been more than patient.

http://www.yorkietalk.com/forums/yor...s-girls-2.html

The seller has been on this site today...

annamalyssa · 04-24-2009, 02:05 PM

Hi everyone Tina has given me a deadline of April 27th in her own writing to recieve her refund and she will get it without a problem. I had explained to Tina that the Hoodie I originally held for her was SOLD because she hadn't sent payment right away. She did send payment a little before I moved. I re-ordered the item and it was shipped to my old address.

Needless to say, She couldn't understand it was NOT my fault and got very angry so I told Her I would refund her $20. WHICH I WILL DO WITHOUT A PROBLEM.

I am a reputable seller and do not appreciate this at all but I cannot control others actions in any way, shape or form.

Stacy - I am still waiting on MD to get that Skull jumper back in Stock as it was out when I went to re-order the Small .. I think they have Medium but not Small at this time. Another user MIMIMOMO is also waiting on one you can ask her if you'd like. If you go to their site and login and attempt to order the Skull jumper it will tell you it is not in stock to contact the admin or something like that. I can send you a cash refund tomorrow if you no longer want to wait. I have sold to you numerous times Stacy I am sure you know I am not trying to do anything wrong to you. Tina's posts just make people uneasy which I do understand. PM Stacy and we can figure out what to do here.. either another item or a refund is fine either way I am sure we can work it out.

I look forward to hearing from you,
Adrianna

I can assure everyone that Tina is just not willing to understand. Here is a copy of her PM allowing me until April 27th. for the record.

When her Refund is mailed I will report tracking info on this thread for all to see... I hope then that this thread will be closed. I really hate that I even have to come on a Public Forum and explain this as it is unnecessary and to me very inappropriate.

Re: tiara hoodie-refund
SEND MY $20.00 refund TODAY:

you have my mailing information but Iwill give it to you now and if you do not send my $20.00 refund I will take this to the authorities.

I am not sending the hoodie back (unless you provide for postage)...send my $20.00 TODAY!!! I will give you till April 27, 2009 if I do not receive my "money order" by then I will turn this over to the authorities.

Christine
__________________
I LOVE PUCCI

& GIGI

wildcard · 04-24-2009, 02:14 PM

I figured it was a problem on MD's end since you have always been so prompt. I will wait a few more weeks, just let me know what the status is or if MD says they are discontinuing it I will pick something else out. Thanks!

annamalyssa · 04-24-2009, 02:20 PM

Quote:

Originally Posted by wildcard

I figured it was a problem on MD's end since you have always been so prompt. I will wait a few more weeks, just let me know what the status is or if MD says they are discontinuing it I will pick something else out. Thanks!

Thank you so much Stacey and No problem I will give you an update mid week if they haven't gotten it in. I am also waiting on one for Gucci he never got one because I thought I could order more

.

Thanks again!!
Adrianna

annamalyssa · 04-24-2009, 02:24 PM

I am a TAX PAYER like everyone else and file as a BUSINESS.. I never said I didn't keep records of my sales.. I just don't keep address information on hand. I work in EXCEL and QUICKBOOKS and have a Sellers Permit and My Website is in the process of being built, but those things take time. My Suppliers know about my site being in the works and they know most of my items are sold in a boutique locally and trade shows and other things like the K-9 relay for life I have a booth saved for.

I am sorry, but can you please explain what I've done wrong for you to attack me? I have always been polite to you when in threads and I am just not understanding at all. My business is my livelyhood and I would NEVER talk down on someone as you have me without knowing me, my family or my character. I am very saddened that you would do such a thing without knowing or ever working with me

Adrianna

Quote:

Originally Posted by Erin

It was my impression that TinaV was told that this item was already in stock. Perhaps this is a misunderstanding, but I can see how easily someone would have assumed that from the threads that annamalyssa posted.

I'm sorry, but I don't understand how someone can run a business and ONLY accept money orders. Even people who sell their dog's used clothes generally take Paypal. Most business accept regular credit cards. There is absolutely no recourse for the buyer in this situation, which is probably why she is so upset and posting on here! Even if a seller is 100% reliable, what happens if a money order gets lost in the mail? I would NEVER do business with someone in this manner and I would never expect my customers to do business with me this way!

The seller also seems to have no website or additional contact information beyond PMing her on this site! How is anyone to know if this is a legit business? In fact, she said in the other thread that she does not keep customer mailing information. I'm sorry, but most businesses record ALL of that information, since it is necessary for paying taxes!!!

For the record (as any "reputable" seller, in her words, would KNOW) selling Monkey Daze and similar designer brands (Cha Cha, Ruff Ruff, etc.) in the manner in which this seller is offering them is strictly against their policies and I think it is disrespectful to these great companies to blatantly disregard such policies!

I hope Tina gets her tracking number and refund and I hope that everyone uses a CREDIT CARD or PAYPAL when purchasing items on the internet!

sarahheartmaddy · 04-24-2009, 02:46 PM

I have dealt with Adrianna (Annamalyssa) on a personal and business manner. She has been nothing but honest, quick and efficient. I recently placed what I think to be a rather large order (nearly $300), and she has been prompt in responding to all questions, friendly and "johnny on the spot". The SAME DAY she rec'vd my money order, my order had been placed and I was provided with an estimated arrival date!

I have utmost faith and would vouch for Adrianna's customer service and character to anyone on YT, or in any other setting.

If you would like direct examples of great customer service and a pleasant person to do business with, please feel free to PM me. Thanks!

04-24-2009, 07:39 AM	#1
tinav Donating YT 500 Club Member Join Date: Jul 2006 Location: New Jersey Posts: 1,453	annamalyssa has stolen my money Over a month ago I sent Adrianna a 'money order' to purchase an item from her which she told me she was holding for me. After confrimation that my money was received and that she would send my purchase out and email the tracking number in 2days I waited for 2 weeks. Nothing was delivered...I PM'd her 2 times over a period of a week ...she did not respond. I then asked her publicly if she was around. She then sent me an insulting PM that she would refund my money..I said OK....(no argument...it was her choice to refund the money rather than send the item). It is now a month later and various promises from her to refund my money and send a tracking number and delivery reciept and I have still not recieved anything except for more insults and and lies trying to make me look like I am the one making this a problem. I have never heard of a vendor bieng in the right when they take someones money and do not send the item that was agreed on or a refund if the seller can not produce. Buyer beware!!! I hope this does not happen to anyone else. Tina __________________ I LOVE PUCCI & GIGI Rest in peace my baby guy Pucci Love Mom

04-24-2009, 09:16 AM	#3
stedmansmommy I Love My Lil' Punkin's Donating Member Join Date: Jun 2006 Location: Stedman and Tatum's World :) Posts: 15,331 Blog Entries: 5	Oh my goodness, I am just so shocked to read this! I ordered a dress from Adrianna not long ago at all (it wasn't long before Tatum had her LP surgery) and I too sent her a money order but got my dress RIGHT AWAY! In fact, she shipped it incredibly quickly and I had it in the blink of an eye! This is just so confusing as it doesn't sound at all like something that Adrianna would do I hope she is able to come to this thread and clear things up and explain herself. Maybe there is just some type of miscommunication somewhere Not saying I don't believe you, but I just hope that everything with this situation can be resolved quickly and easily on both parts __________________ Mommy Loves Stedman and Tatum! They have us wrapped around their little paws! Last edited by stedmansmommy; 04-24-2009 at 09:18 AM.

04-24-2009, 09:23 AM	#4
tumismom Owned by Tumi & Gracie Donating Member Join Date: Jul 2007 Location: NYC Posts: 2,321	I have ordered countless times from her and I never had a problem. Some of the items take longer due to the suppliers. I don't think this post is necessary. It is most likely a miscommunication. Adrianna is very reliable. __________________ PROUD MOMMY OF MS.TUMI,MS.TSUBI AND MS.GRACIE! I LOVE MY BABY GIRLS!! PROUD MEMBER OF THE CRAZY CLUB!

04-24-2009, 11:02 AM	#8
Wylie's Mom Furbutts = LOVE Donating Member Moderator Join Date: Jan 2005 Location: Phoenix, AZ Posts: 35,889 Blog Entries: 2	Annamaylssa - could you please provide an update for Tinav and Wildcard asap? Thank you. __________________ ~ A friend told me I was delusional. I nearly fell off my unicorn. ~ °¨¨¨°ºOº°¨¨¨° Ann \| Pfeiffer \| Marcel Verdel Purcell \| Wylie \| Artie °¨¨¨°ºOº°¨¨¨°

04-24-2009, 12:15 PM	#10
bchgirl Donating YT 10K Club Member Join Date: Apr 2005 Location: at da beach Posts: 15,444 Blog Entries: 2	Seems the OP has been trying to get the situation resolved since 4/6...I think she's been more than patient. http://www.yorkietalk.com/forums/yor...s-girls-2.html The seller has been on this site today... __________________ Deb, Reese, Reggie, Frazier, Libby, Sidney, & Bodie Trace & Ramsey who watch over us www.biewersbythebay.com

04-24-2009, 09:36 AM	#5
chloeandj Tinkerbell, My Little Flutterpup Donating Member Join Date: Feb 2005 Location: Beautiful California! Posts: 6,112	Sorry you are going through this. I hope you get it resolved soon.

04-24-2009, 09:38 AM	#6
mypreciouspups Donating YT 3000 Club Member Join Date: Sep 2007 Location: Florida/Canada Posts: 5,514	I am sorry this happened to you.. I also hope it gets resolved in a quck manner... anne

04-24-2009, 11:00 AM	#7
wildcard Senior Yorkie Talker Join Date: Apr 2008 Location: Indiana Posts: 236	I am also waiting on an order from about 3-4 weeks ago, an item that apparently was damaged when she received it from the vendor. All my other orders went very smoothly so I am going to assume that she has not received the replacement item yet. I try to give others the benefit of the doubt

04-24-2009, 02:05 PM	#11
annamalyssa BANNED! Join Date: Nov 2008 Location: Ca Posts: 1,318	Hi everyone Tina has given me a deadline of April 27th in her own writing to recieve her refund and she will get it without a problem. I had explained to Tina that the Hoodie I originally held for her was SOLD because she hadn't sent payment right away. She did send payment a little before I moved. I re-ordered the item and it was shipped to my old address. Needless to say, She couldn't understand it was NOT my fault and got very angry so I told Her I would refund her $20. WHICH I WILL DO WITHOUT A PROBLEM. I am a reputable seller and do not appreciate this at all but I cannot control others actions in any way, shape or form. Stacy - I am still waiting on MD to get that Skull jumper back in Stock as it was out when I went to re-order the Small .. I think they have Medium but not Small at this time. Another user MIMIMOMO is also waiting on one you can ask her if you'd like. If you go to their site and login and attempt to order the Skull jumper it will tell you it is not in stock to contact the admin or something like that. I can send you a cash refund tomorrow if you no longer want to wait. I have sold to you numerous times Stacy I am sure you know I am not trying to do anything wrong to you. Tina's posts just make people uneasy which I do understand. PM Stacy and we can figure out what to do here.. either another item or a refund is fine either way I am sure we can work it out. I look forward to hearing from you, Adrianna I can assure everyone that Tina is just not willing to understand. Here is a copy of her PM allowing me until April 27th. for the record. When her Refund is mailed I will report tracking info on this thread for all to see... I hope then that this thread will be closed. I really hate that I even have to come on a Public Forum and explain this as it is unnecessary and to me very inappropriate. Re: tiara hoodie-refund SEND MY $20.00 refund TODAY: you have my mailing information but Iwill give it to you now and if you do not send my $20.00 refund I will take this to the authorities. I am not sending the hoodie back (unless you provide for postage)...send my $20.00 TODAY!!! I will give you till April 27, 2009 if I do not receive my "money order" by then I will turn this over to the authorities. Christine __________________ I LOVE PUCCI & GIGI Last edited by Wylie's Mom; 04-24-2009 at 02:08 PM. Reason: Removed Address of Buyer

04-24-2009, 02:14 PM	#12
wildcard Senior Yorkie Talker Join Date: Apr 2008 Location: Indiana Posts: 236	I figured it was a problem on MD's end since you have always been so prompt. I will wait a few more weeks, just let me know what the status is or if MD says they are discontinuing it I will pick something else out. Thanks!

04-24-2009, 02:46 PM	#15
sarahheartmaddy BANNED FOR TAKING MONEY AND NOT SHIPPING PRODUCTS SOLD!!! Join Date: Feb 2009 Location: San Jose, CA Posts: 1,827	I have dealt with Adrianna (Annamalyssa) on a personal and business manner. She has been nothing but honest, quick and efficient. I recently placed what I think to be a rather large order (nearly $300), and she has been prompt in responding to all questions, friendly and "johnny on the spot". The SAME DAY she rec'vd my money order, my order had been placed and I was provided with an estimated arrival date! I have utmost faith and would vouch for Adrianna's customer service and character to anyone on YT, or in any other setting. If you would like direct examples of great customer service and a pleasant person to do business with, please feel free to PM me. Thanks!