BAD Dog Clothing Website - YorkieTalk.com Forums

~Yorkie~Mommy~ · 01-04-2007, 10:48 PM

Just letting everyone know that www.icycoolproduct.com is a BAD website I made an order and its been like 3 weeks now and I had been in contact with the guy up until I sent off the money but NOW that he has it he has made NO CONTACT with me

and I tried SEVERAL TIMES to get in contact with him. I learned about him because he was on eBay (STILL IS So watch Out) and I had purchased through eBay and got my outfit........well I went to his website to purchase more $26.95 more to be exact and NO PRODUCT....I hate to think that people do this take your money and run

Does anyone know what kind of action I can take on this man and his website I know its not alot of money but still its the idea that he just took it

My cousin's huband is a lawyer so I will talk to him tomorrow but do any of ya'll know of anything. This was the first outfit I had bought from him on eBay, so YTers if you see this type of clothing on eBay BEWARE!

chattiesmom · 01-04-2007, 10:59 PM

I'm sorry you have had this bad experience. I hope your lawyer relative is able to help

stedmansmommy · 01-04-2007, 11:08 PM

Oh no

Thanks for the heads up, but I am sorry to hear that this happened to you - hopefully you either get the stuff that you ordered or your money back - and if not, I hope you can find a way to take some sort of action.

Good luck!

Connie · 01-04-2007, 11:16 PM

Darn! I hope you still get your items you ordered. It's possible there could be an emergency in his life where he has gotten behind on orders. Did he have a good feedback on Ebay? I looked at his site and he sure has good prices, but I guess that's not so great if you never get the merchandise!

Gracie2006 · 01-05-2007, 07:02 AM

If you paid by credit card, you can dispute the charge because you did not receive the product and he did not communicate with you. If he is selling on Ebay, is his website an Ebay store? If so, Ebay's safe harbor program might be able to help. Lastly, there is an internet better business bureau http://www.bbbonline.org/where you can file a complaint and get assistance, or you can go to the secretary of state for the state he runs his business from and they can help you resolve this. Good luck to you!

Dina_Nichole · 01-05-2007, 08:19 AM

So sorry you haven't got your stuff yet. I actually bought a dress from them before and it was terrible looking in person. Hope you get your money back.

Kodak · 01-08-2007, 10:06 PM

Wow, that's something because I've purchased around 4 items from icycoolproducts on ebay. I've never had a problem with them (him) and I bought them all on seperate occasions. I love the overalls, Kodak has them in a diff color and I bought a pink color for my little girl. Hope you can get this taken care of. good luck

~Yorkie~Mommy~ · 01-09-2007, 10:26 AM

Quote:

Originally Posted by Kodak

Wow, that's something because I've purchased around 4 items from icycoolproducts on ebay. I've never had a problem with them (him) and I bought them all on seperate occasions. I love the overalls, Kodak has them in a diff color and I bought a pink color for my little girl. Hope you can get this taken care of. good luck

Yea well the first time I did order from eBay and everything went perfectly fine, well the second time around I went to order from his website (I think thats where my mistake came in at) and he stop answering my emails after I told him I mailed the money order but there is an UPDATE!!!! I don't know was it by me saying that I was going to take legal action in my email but my 3 items came days after that email LOL so I did FINALLY get my clothing (and when I did it was all too small) but yea I suggest that if you do order from this man order from him through eBay

I'm hopeing he wasn't trying to just take my money and got overwhelmed with his eBay orders and just forgot about the website order but I don't know

ehunney · 01-09-2007, 10:37 AM

I know exaclty who your talking about. He used to have a store on another site and I think he's oversea's. I know he gets almost all of his products from china. That makes me sad that he scammed you bc he had some really cute stuff

~Yorkie~Mommy~ · 01-09-2007, 10:40 AM

Quote:

Originally Posted by ehunney

I know exaclty who your talking about. He used to have a store on another site and I think he's oversea's. I know he gets almost all of his products from china. That makes me sad that he scammed you bc he had some really cute stuff

Well maybe not scammed me but maybe was trying to because afterall I did received my items after my threatening email LOL

ehunney · 01-09-2007, 10:49 AM

Quote:

Originally Posted by ~Yorkie~Mommy~

Well maybe not scammed me but maybe was trying to because afterall I did received my items after my threatening email LOL

Haha!

sassypup · 01-09-2007, 11:13 AM

what a sad way to run a business. You'd think you want the best business so people will recommend you and come back.

inabowbina · 07-07-2009, 06:14 PM

I don't know whats up with these dog clothing stores they all are pretty much horrible. Im a big consumer. And have bought dog clothes from pretty much everywhere. And www.moderntails.com have rude people working for them and they never want to return stuff for you and will charge you huge fee to if they do let you return stuff . i just used www.funnyfur.com a few days ago and they gave me a leash that doesnt work right and they are giving me a big stink and wont exchange it for me they have horrible customer service. All these stores charge so much for there clothes and have bad customer service i dont know how they are all still in business.

oopsmyhalofello · 07-08-2009, 11:31 AM

I'm glad you received your order, so they never replied to your email at all?

It is so hard to trust small businesses selling on the web because of how many dishonest people are out there. I try my best to be careful, but don't really know what it is we really need to know to be careful. I honestly will not pay by money order ever, for anything.. no matter how well known the business is. That leaves absolutely no way to get your money back if someone is scamming or dishonest

Quote:

I don't know whats up with these dog clothing stores they all are pretty much horrible. Im a big consumer. And have bought dog clothes from pretty much everywhere. And www.moderntails.com have rude people working for them and they never want to return stuff for you and will charge you huge fee to if they do let you return stuff . i just used www.funnyfur.com a few days ago and they gave me a leash that doesnt work right and they are giving me a big stink and wont exchange it for me they have horrible customer service. All these stores charge so much for there clothes and have bad customer service i dont know how they are all still in business.

I took a look quickly at funnyfur and WOW look at there terms of service agreement.... I don't think I would do business with them just based on some of the stuff they are written in there.

angelakc · 07-08-2009, 12:20 PM

glad you received your order...and thanks for the info.

01-04-2007, 10:59 PM	#2
chattiesmom Donating YT 10K Club Member Join Date: Jul 2004 Location: Alabama Posts: 17,674	I'm sorry you have had this bad experience. I hope your lawyer relative is able to help __________________ Silk Step-In Harnesses www.foxypups.etsy.com

01-04-2007, 11:08 PM	#3
stedmansmommy I Love My Lil' Punkin's Donating Member Join Date: Jun 2006 Location: Stedman and Tatum's World :) Posts: 15,331 Blog Entries: 5	Oh no Thanks for the heads up, but I am sorry to hear that this happened to you - hopefully you either get the stuff that you ordered or your money back - and if not, I hope you can find a way to take some sort of action. Good luck! __________________ Mommy Loves Stedman and Tatum! They have us wrapped around their little paws!

01-04-2007, 11:16 PM	#4
Connie Loved by Maddie & Libby Donating Member Join Date: Feb 2005 Location: North Dakota Posts: 10,732	Darn! I hope you still get your items you ordered. It's possible there could be an emergency in his life where he has gotten behind on orders. Did he have a good feedback on Ebay? I looked at his site and he sure has good prices, but I guess that's not so great if you never get the merchandise! __________________ Custom doggie dresses and vests Memory is a country where I can go to see your face - but where do I go when I miss your embrace?

01-05-2007, 07:02 AM	#5
Gracie2006 Donating YT 3000 Club Member Join Date: Jun 2006 Location: Sequim, Wa Posts: 4,541	If you paid by credit card, you can dispute the charge because you did not receive the product and he did not communicate with you. If he is selling on Ebay, is his website an Ebay store? If so, Ebay's safe harbor program might be able to help. Lastly, there is an internet better business bureau http://www.bbbonline.org/where you can file a complaint and get assistance, or you can go to the secretary of state for the state he runs his business from and they can help you resolve this. Good luck to you! __________________ Gracie loves Bailey. Holly loves Tucker. Proud member of the YT Gracie Girls.

01-05-2007, 08:19 AM	#6
Dina_Nichole I Love My Munchkins! Donating Member Join Date: Jul 2006 Location: My Babies ♥'s! Posts: 8,765	So sorry you haven't got your stuff yet. I actually bought a dress from them before and it was terrible looking in person. Hope you get your money back. __________________ I My Lil Furballs!! Pia Mojo ~ Trixie Murphy ~ Paisley Max

01-08-2007, 10:06 PM	#7
Kodak And Lil Sister Kamari Donating Member Join Date: Nov 2006 Location: Illinois Posts: 2,438	Wow, that's something because I've purchased around 4 items from icycoolproducts on ebay. I've never had a problem with them (him) and I bought them all on seperate occasions. I love the overalls, Kodak has them in a diff color and I bought a pink color for my little girl. Hope you can get this taken care of. good luck __________________ I'm In Love With 2 Yorkies! http://www.myspace.com/studkodak http://www.dogster.com/dogs/548996

01-09-2007, 10:37 AM	#9
ehunney Princess Bella Join Date: Sep 2005 Location: virginia Posts: 2,186	I know exaclty who your talking about. He used to have a store on another site and I think he's oversea's. I know he gets almost all of his products from china. That makes me sad that he scammed you bc he had some really cute stuff __________________ I miss you two more then words can express, but I still have hope that I'll find you and hold you again! Tucker and Teddy always say: "If I want it, it's mine and if I put it in my mouth, it's food."

01-09-2007, 11:13 AM	#12
sassypup Donating YT 500 Club Member Join Date: Sep 2006 Location: S. Ca Posts: 1,905	what a sad way to run a business. You'd think you want the best business so people will recommend you and come back.

07-07-2009, 06:14 PM	#13
inabowbina YT Addict Join Date: Dec 2008 Location: illinois Posts: 253 Blog Entries: 3	I don't know whats up with these dog clothing stores they all are pretty much horrible. Im a big consumer. And have bought dog clothes from pretty much everywhere. And www.moderntails.com have rude people working for them and they never want to return stuff for you and will charge you huge fee to if they do let you return stuff . i just used www.funnyfur.com a few days ago and they gave me a leash that doesnt work right and they are giving me a big stink and wont exchange it for me they have horrible customer service. All these stores charge so much for there clothes and have bad customer service i dont know how they are all still in business. Last edited by inabowbina; 07-07-2009 at 06:17 PM. Reason: spelling

07-08-2009, 12:20 PM	#15
angelakc <3 by Zsa Zsa & Pixie Donating Member Join Date: Jun 2009 Location: sunshine state Posts: 738	glad you received your order...and thanks for the info. __________________ Zsa Zsa and Pixie have me wrapped around their paws "Whoever said you can't buy happiness forgot little puppies"