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08-01-2011, 05:25 PM | #1 |
Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA
Posts: 45
| I think I just got scammed? I just ordered Roxie a Kwigy-Bo carrier after reading all the reviews here on Yorkietalk. And by just, I mean a month ago. I was moving so I wanted to have it quickly to be able to travel more efficiently with Rox. I looked at a bunch of different websites and ordered from one that said it would arrive within 4 - 7 days. This was on July 11. I still haven't gotten it. I called the contact number because the online store is just a side business for an actual boutique located in California. I thought? I got through the first time I called and talked to a guy who was really nice and took down my number and order number and promised to call the factory to see when it would ship. I never heard anything back and my tracking number was never put online. I had even given him a different address to ship it to since I moved. For the past three days I have tried to call the number a bunch of times. The first couple times, it just made a beeping noise then shut off. Now when I call, I get a busy signal, so I wonder if the phone has been shut off. I submitted an email through the "contact us" page about a week ago and haven't heard anything back. I am not sure if this is the right forum but I was wondering if anyone was familiar with the site or business? It is called Shi Shi Pets. Also, any thoughts on what I should do? My mom said I made a mistake by using a debit card instead of credit because there's nothing my bank can do now... |
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08-01-2011, 05:32 PM | #2 |
I ♥ Armani & Chloe Donating Member Join Date: Sep 2007 Location: Upstate NY
Posts: 3,895
| You can fight a charge on a debit card, it is not guaranteed like a credit card- but it is worth a try- I have done it before and gotten my money back. Call the number on the back of your debit card as soon as possible
__________________ Armani & Chloe |
08-01-2011, 05:33 PM | #3 |
Resident Yorkie Nut Donating YT 20K Club Member Join Date: Sep 2006 Location: Texas
Posts: 27,451
| Yes, there is something you can do! Your debit card is the same as a charge card. Just call them and report it! I had a similar incident with a company selling baby gates and my bank refunded me and then went after the company.
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08-01-2011, 05:37 PM | #4 |
Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA
Posts: 45
| Thanks! |
08-01-2011, 05:45 PM | #5 |
Donating YT 2000 Club Member Join Date: May 2008 Location: Los Angeles, California, USA
Posts: 12,693
| I hope you get your money back. If you're still interested in a KB, there are some really reliable sellers on the site. I had a similar experience when buying my KB.
__________________ Littlest JakJak We miss you Kaji |
08-01-2011, 05:53 PM | #6 |
BANNED! Join Date: Jun 2010 Location: Washington DC
Posts: 4,183
| I had a similar thing happen and I called my bank [Bank of America] and they took care of Everything. And don't let this discourage you from purchasing your Kwigy-Bo bag. There are Great vendors here on YT...and they have the Best Prices. I LOVE Mine!! |
08-01-2011, 06:41 PM | #7 | |
I ♥ my girls! Donating Member Join Date: Jul 2010 Location: With My Yorkies
Posts: 18,980
| Quote:
So true! Ryan (RDB911) is very trustworthy. I ordered my KB from him and got it very quickly! Make sure you let others know about the website. I don't know all the places you can list it but I would tell everyone I know! Also, can't you report to the better business bureau?
__________________ Momma to three sweet Yorkie girls Rosie Marie, Mikki Leigh , and Lily Mae Grace! | |
08-01-2011, 06:46 PM | #8 |
YT Addict Join Date: Jan 2011 Location: Nashville, Tennessee
Posts: 290
| You might be liable for $50 of the charge because it's a debit, but you should be able to get the rest back at least. Don't wait too long because there is a time limit on contesting a charge. I once had a $1700 order to some toy website charged to my debit! Still have no idea how someone got my number. Bank took care of all of it, and didn't even charge me the $50. |
08-01-2011, 07:04 PM | #9 |
I♥PeekTinkySaph&Finny Donating Member Join Date: May 2009 Location: Baltimore, Maryland
Posts: 18,866
| Have you tracked the order through the "your Account" section on their website? Just curious as to what it says there....
__________________ Kat Chloe Lizzy PeekABooTinkerbell SapphireInfinity |
08-02-2011, 04:36 AM | #10 |
YT Addict Join Date: Mar 2011 Location: Manhattan, NY
Posts: 250
| Wow that is actually terrible. I hope everything pans out for you! |
08-02-2011, 05:32 AM | #11 |
Gidget & Sidney's Mom Donating Member Join Date: Feb 2011 Location: PA
Posts: 3,462
| I agree w the others, I would contact your bank and speak to the fraud card dept. I had a company want to send me something different than what I ordered, and my bank contacted the company and made them give my money back on my card. I also would recommend Ryan here on YT. He has GREAT service. I have ordered a KB from him and pee pads.
__________________ Mommy to Gidget, Sidney & Cricket(RIP) |
08-02-2011, 05:50 AM | #12 |
BANNED! Join Date: Jun 2010 Location: Washington DC
Posts: 4,183
| Yes! Ryan (RDB911)... is the Best! That is who I ordered mine from. |
08-02-2011, 06:05 AM | #13 |
Donating YT 500 Club Member Join Date: Mar 2010 Location: South Florida
Posts: 8,008
| as long as your debit card has a visa or mc logo it is protected just like your credit card would be. I have had a few cases of fraud on my card and the bank always backed me up. Good luck
__________________ Shinja mom to Remy lil Sis to Bailey and Sammy |
08-02-2011, 02:46 PM | #14 |
Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA
Posts: 45
| I am still interested, although I will need to get my money back before I can purchase another one. I have looked on the "my account" page a couple of times and it is showing up that I paid for it and they received the money, but there is no tracking number to show that they shipped it. I am going to give them until Friday to respond to be contact request before I call the BBB. |
08-02-2011, 02:55 PM | #15 |
Lola's Love Donating Member Join Date: Aug 2008 Location: Mill Valley, CA, USA
Posts: 2,934
| Which bag did you order? I know KB is out of stock on a lot of colors and styles. Was this store getting it shipped directly from KB or did they have it in stock and were going to send it from California?
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