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12-19-2007, 09:38 AM | #1 |
My furkids Donating Member | question on "pure canine" Has anyone ever orderd from Pure Canine? I placed an order for petsilk shampoo, conditioner and leave in conditioner. I placed my order on the 15th of December. I received a confirmation of the order and the money has been taken from my account. I haven't received my product yet. I have e-mailed and, just tried calling them (got a voicemail...didn't leave a message) I did get an invoice# and a tracking#. I tried the tracking# on UPS but, it comes up and unknown tracking#. Does anyone know how these products are shipped so I can track it? I do realize that with Christmas it may take longer but, how long does it usually take to receive from them? Thanks everyone! Brenda
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12-19-2007, 10:18 AM | #3 |
Luv my Angel, too! Donating Member Join Date: Apr 2006 Location: USA
Posts: 9,333
| Yes - I have ordered from her before. I believe the order goes UPS ground, so I would expect it to take a week, but with Christmas maybe longer. It is also possible that if you placed the order on 12/15, it didn't ship till 12/17. All the mail services have been bad about updating their electronic files due to the vast amounts being mailed. I'm sure you will be happy with your items when they arrive, but I'd give it a few more days at least.
__________________ Sissy & Angel |
12-19-2007, 10:27 AM | #4 |
Mom to Biggie & Capone Donating Member Join Date: Jan 2007 Location: Tampa, FL
Posts: 1,662
| I don't know how your product was shipped, but it's only been 4 days since you've placed your order, so I'd give it a few more days before you get too worried. If she shipped it UPS ground it can take up to 10 days depending on the location. If it was shipped via USPS and weighed over 13 pounds, then they ship it out parcel post, which can take up to 9 days... it usually takes 4-6 days whenever I ship mind out that way. UPS Ground usually averages a week. Oh, and I think the owner of the site is on YT. I think she posted yesterday about there being a delay shipping out some of her order. I'll see if i can find the thread for you
__________________ I Mr. Biggs & Capone COMING SOON: peacelovedogs |
12-19-2007, 10:30 AM | #5 |
Mom to Biggie & Capone Donating Member Join Date: Jan 2007 Location: Tampa, FL
Posts: 1,662
| Here's the link: http://www.yorkietalk.com/forums/sho...ht=pure+canine
__________________ I Mr. Biggs & Capone COMING SOON: peacelovedogs |
12-19-2007, 10:35 AM | #6 |
Donating YT 3000 Club Member Join Date: Jan 2006 Location: Indiana
Posts: 4,685
| I've ordered the Petsilk Products from Pure Canine before and usually got mine with 5-10 days depending on when I ordered. She's very good so you should have no worries. It will come, there has to be delays because of the holidays.
__________________ Janet |
12-19-2007, 05:14 PM | #7 | |
My furkids Donating Member | Quote:
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