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08-12-2012, 01:38 PM | #1 |
Katie Scarlett's Mommy Donating Member | 2 Thumbs WAY UP for Fromm!!! Hey guys! I just had to tell you all of the pleasant experience I have had with Fromm. We switched Katie Scarlett over to Fromm a bit ago after that recall with the TOTW. We started with the Chicken A La Veg. We actually switched cold turkey. I know I've read you are not supposed to swap so quickly in case of stomach upset but after the recall, I just did not want to give her anymore of the TOTW. But she did fabulous swapping. She immediately started eating better and did not get sick at all from the change in foods so quick. We went through the whole bag in about a month and were very impressed. Well, when we went back to the store, we thought we would try a different flavor. This time we got the Salmon Tunalini. She HATED it! Would not touch it. So I wrote the people at Fromm to ask if I could possibly swap the bag. They responded to me very quickly and said they would send me a voucher for another bag free. We donated the Salmon Tunalini to the local shelter since KS wouldn't eat it. I got an envelope from Fromm the other day and not only was there a voucher in there for BOGO on any bag of Fromm, but another voucher for 2 EXTRA bags for for free. So that means 3 free bags! I was shocked! Excellent customer service and talk about doing all they can to make their customers happy! Way to go Fromm!
__________________ Aymee & Katie Scarlett |
Welcome Guest! | |
08-12-2012, 01:56 PM | #2 |
and Khloe Mae's too! Donating Member Join Date: Feb 2009 Location: Eastern Washington
Posts: 14,732
| Wow, very impressive customer service! We might have to try Fromm.
__________________ |
08-12-2012, 01:56 PM | #3 |
Therapy Yorkies Work Donating Member Join Date: May 2011 Location: Central, Florida
Posts: 3,863
| Wahoo good for KS and you too.
__________________ Teresa & Rubin, Gracie, Abba, Ginny Joy and Julia Rose Act like a dog, be kind, forgiving, and loyal. |
08-12-2012, 02:50 PM | #4 |
♥Love My 3 Furrbutts♥ Donating Member | Way to go Fromm!! My two looove the Salmon tunalini! Gonna try a different flavor when the bag is finished....they do very well on it.
__________________ Jacqui, mom to Raelle , Orion , Jersey and Gizmo https://www.facebook.com/PreciousPawzGroomingSpa http://jlevy.scentsy.ca |
08-12-2012, 02:54 PM | #5 |
Donating YT 1000 Club Member Join Date: May 2012 Location: Garner, NC
Posts: 1,485
| Wow! That's great! |
08-12-2012, 03:04 PM | #6 |
Donating YT 5000 Club Member Join Date: Sep 2009 Location: VA
Posts: 8,040
| Wow..that is so cool! Zhoie loves the Salmom Tunalini...anything fishy . I try to keep her away from chicken or she will get wet eyes. She loves chicken..so she only gets it as a special treat when I boil for soup. Believe me, when it's cooling off, she's whining and begging. P
__________________ Tena & Zhoie Sweet Little Miracle |
08-12-2012, 03:09 PM | #7 |
Donating YT 500 Club Member Join Date: Sep 2008 Location: hannacroix,ny
Posts: 1,363
| I switched my gang to Fromm and they loved the chicken but really hated the Salmon Tunalini and the duck and chicken. Fortunately I shop where the owner takes back any food they won't eat so was able to exchange it. I mix the dry and canned. They love the shredded pork, chicken and beef canned foods. So far I have been really happy with the brand. |
08-12-2012, 08:18 PM | #8 |
Donating YT 1000 Club Member Join Date: Apr 2012 Location: USA
Posts: 1,628
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08-13-2012, 02:45 AM | #9 |
BANNED! Join Date: Jun 2010 Location: Washington DC
Posts: 4,183
| YAY! I LOVE the Company! Wish Riley hadn't done so bad on it... |
08-13-2012, 04:17 AM | #10 |
Action Jackson ♥ Donating Member Join Date: Dec 2008 Location: Maryland
Posts: 17,814
| I love Fromm - they are an awesome company with AWESOME customer service and standards. Their grain inclusive did not work for Jackson however. I'm tempted to try one of their new grain-frees just to see... because I love the company so much.
__________________ ~ Brit & Lights! Camera! Jackson! CGC ETD TKP ~ Follow Jackson on Instagram: https://instagram.com/jacksontheterrier |
08-13-2012, 05:55 AM | #11 |
I ♥ my girls! Donating Member Join Date: Jul 2010 Location: With My Yorkies
Posts: 18,980
| Wish we could get ths locally. . But we can't. I have heard such good things about it.
__________________ Momma to three sweet Yorkie girls Rosie Marie, Mikki Leigh , and Lily Mae Grace! |
08-13-2012, 06:01 AM | #12 |
Donating YT 100K Club Member & Top YorkieTalk Poster! Join Date: Feb 2009 Location: western KY
Posts: 108,935
| We switched to Fromms a while back and my babies are doing great on it..we are trying different ones
__________________ Betty & Micah my love + Yogi |
08-13-2012, 09:16 AM | #13 |
♥ Maximo and Teddy Donating Member Join Date: Jun 2009 Location: Northern Virginia
Posts: 25,041
| My boys love the Fromm Chicken a la Veg and have been eating it for a couple years. We tried other flavors, but they want the chicken. Glad KS is enjoying it.
__________________ Kristin, Max and Teddy |
08-13-2012, 11:50 AM | #14 |
YT 1000 Club Member Join Date: Jun 2006 Location: NJ
Posts: 1,812
| I keep thinking of trying a different on other than Chicken a la Veg with mine like Game bird or Duck & Sweet potato but once I get to the store I always chicken out.
__________________ Beware of Nestle Purina Cozy (4/06), Roxy & Zoey (2/08), Lucy (4/09); Buddy 4/09- Rescued 12/11); Mika ('98) & Tallulah ('00) RIP Harley 4/2009; Lucky 11/2010; Zoey 4/2012 |
08-14-2012, 05:13 AM | #15 |
YT Addict Join Date: May 2012 Location: Douglasville, GA USA
Posts: 354
| Jaeger's coat is so much shinier and he's not as itchy on the grain free Surf and Turf. He's not a picky eater generally anyway, but he does like the Fromm. We're thinking of trying the salmon tunalini. I dont think he'd mind it, he likes salmon and even anchovies. I wish we could get it locally-we have to order it online. |
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