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03-09-2010, 06:42 PM | #1 |
Donating YT 4000 Club Member Join Date: Oct 2006 Location: Florida
Posts: 4,549
| Nature's Variety RECALL Important Food Safety Announcements from Nature's Variety March 8, 2010 Dear Friends - please read these important food safety announcements regarding our raw frozen chicken diets. Nature's Variety Voluntarily Expands Recall to Include All Chicken Formula and Organic Chicken Formula Raw Frozen Diets with "Best If Used By" Dates On or Before 2/5/11 Nature’s Variety is announcing that out of an abundance of caution, we are voluntarily recalling all Chicken Formula and Organic Chicken Formula products with a “Best If Used By” date on or before 02/5/11. Nature’s Variety has received new test results from an outside facility that indicate that Chicken Formula Raw Frozen Diet with the “Best If Used By” date of 10/29/10 and Chicken Formula Raw Frozen Diet with the “Best If Used By” date of 11/9/10 may be contaminated with Salmonella. Therefore, we are voluntarily recalling these date codes of product from the marketplace. Also, out of an abundance of caution, we are expanding our voluntary recall to include all Chicken Formula and Organic Chicken Formula Raw Frozen Diets for dogs and cats with any “Best If Used By” date on or before 02/5/11. We believe taking this action is an important and responsible step in order to reinforce consumer confidence and trust. No other Raw Frozen Diets are involved in this expansion other than chicken, and no other Nature’s Variety products are involved. The products included in this expanded recall are any Chicken Formula or Organic Chicken Formula Raw Frozen Diet with a "Best If Used By" date on or before 2/5/11, including: * UPC#7 69949 60130 2 – Chicken Formula 3 lb medallions * UPC#7 69949 60120 3 – Chicken Formula 6 lb patties * UPC#7 69949 60121 0 – Chicken Formula 2 lb single chubs * UPC#7 69949 50121 3 – Chicken Formula 12 lb retail display case of chubs * UPC#7 69949 60137 1 – Organic Chicken Formula 3 lb medallions * UPC#7 69949 60127 2 – Organic Chicken Formula 6 lb patties The "Best If Used By" date is located on the back of the package above the safe handling instructions. If you have purchased one of the affected products, please return the unopened product to your local retail store to receive a complete refund, or to exchange it for another variety. If your package has been opened, please dispose of the raw food in a safe manner by securing it in a covered trash receptacle. Then, bring your receipt (or the empty package in a sealed bag) to your local retailer for a complete refund or replacement. As you may know, Nature’s Variety now uses High Pressure Pasteurization on our Raw Frozen Diets as a unique process to kill pathogenic bacteria through high-pressure, water-based technology. Having incorporated this state-of-the-art technology on our Freeze Dried Raw products in late 2009, we were able to confidently implement the process universally on all Raw Frozen Diets after the February 11, 2010 recall in order to further enhance food safety. Nature’s Variety also utilizes a test and hold protocol to ensure that all High Pressure Pasteurized Raw Frozen Diets test negative for harmful bacteria before being released for sale. "Nature’s Variety believes replacing all raw frozen chicken products on the market with new raw frozen chicken products that use High Pressure Pasteurization is an important and responsible step in order to reinforce consumer confidence and trust," stated Reed Howlett, CEO of Nature’s Variety. "By recalling all raw frozen chicken products with 'Best If Used By' dates on or before 2/5/11, we can provide our pet parents with new raw frozen chicken products that have been processed through High Pressure Pasteurization. Adopting High Pressure Pasteurization is an important step to ensure that our products meet the strictest quality and food safety standards." Reed offers this promise to you, "Our commitment to consumers in the future is the same as it’s been in the past – to offer Raw Frozen Diets made from the highest quality ingredients, made in our own plant in the Midwest, by people who care deeply about pet nutrition, health, and happiness." If you have additional questions, please call our dedicated Customer Care line 24 hours a day, 7 days a week at 800-374-3142. For additional information about High Pressure Pasteurization or other Nature’s Variety food safety protocols, please read the Q&A below or visit Nature's Variety. Quality and Food Safety Assurance Your Pet's Health and Well-Being is Our Top Priority. Pet health and safety has always been our top priority. We believe your pets, and ours, deserve nothing less than superior quality foods. Below are some of the steps we take to assure the quality and safety of our nutritious foods. Company-Owned Manufacturing Facility Our company-owned manufacturing facility is located in Lincoln, Nebraska. Our facility adheres to these specific quality measures: * Our ingredients are sourced from USDA inspected facilities and facilities regulated by the FDA * We adhere to state and federal regulations regarding product safety * Our manufacturing facility is regularly monitored by third party auditors * Our manufacturing facility is a USDA Certified Organic Processing Facility and adheres to USDA and EU standards Strict Quality Control Standards As with all of our products, we utilize robust systems to ensure the quality and safety of our foods. Our quality control and quality assurance programs include but are not limited to: * Sanitation Standard Operating Procedures (SSOP’s) * Good Manufacturing Practices (GMP’s) * A Hazard Analysis & Critical Control Points (HACCP) program * Regular lot segregation * Other industry best practices Additional Food Safety Step: High Pressure Pasteurization In addition to the industry best practices previously mentioned, Nature's Variety has implemented a progressive new food safety protocol called High Pressure Pasteurization for use on all Nature’s Variety Raw Frozen Diets. High Pressure Pasteurization is a unique process that kills pathogenic bacteria through high-pressure, water-based technology. High Pressure Pasteurization is a USDA-approved, 100% natural process, and is allowed for use on organic and natural products. The origin of the High Pressure Pasteurization concept is as natural as the process itself. Over a century ago, scientists began investigating the fact that harmful bacteria found at sea level were actually not able to survive at deep sea levels (under high water pressures). Within the last decade or so, advancements in technology have allowed for the duplication of this interesting phenomenon for use on natural and organic foods to kill harmful bacteria while preserving taste, enzymes, and overall nutritional integrity. Essentially, this technology “puts the squeeze” on food pathogens without cooking out vital nutrients or changing the fresh characteristics of food. During High Pressure Pasteurization, pressure is uniformly applied around and throughout the food product. High Pressure Pasteurization can be conducted at refrigerated temperatures, which means the temperature starts low and stays low – High Pressure Pasteurization does not cause the heat degradation that happens during cooking. Because of this, High Pressure Pasteurization is known for being especially beneficial for heat-sensitive products, like meats, fruits, and vegetables. To learn more about High Pressure Pasteurization and how Nature’s Variety uses it as part of our overall food safety and quality protocols, please visit the Safety & Quality section of our FAQ page. Test & Hold Protocol In addition to the food safety and quality control protocols listed above, Nature’s Variety utilizes a “test and hold” protocol to ensure that all products test negative for harmful bacteria before being released for sale. Nature’s Variety uses a third party laboratory to test every lot of finished product in order to confirm that it is negative for select pathogenic bacteria (Salmonella, E. coli O157:H7, and Listeria monocytogenes). When the test results are reviewed and confirmed negative, the product is released for shipment to our distributor partners and then on to retail stores. 100% Satisfaction Guarantee Nature’s Variety stands behind all of our products with a 100% Satisfaction Guarantee. Please be assured that Nature’s Variety Raw Frozen Diets are safe and healthy for your pet. Please do not reply to this email. If you'd like additional information, please visit Nature's Variety or call our dedicated Customer Care line 24 hours a day, 7 days a week at 800-374-3142. Thank you for your continued trust and support. Sincerely, The Nature's Variety Team
__________________ CAROL ~ Krissie ~ Toby ~ Brandy ~ Buffy Proud member of Maltesetalk and Yorkietalk |
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