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Old 08-11-2008, 12:02 PM   #1
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Default Does you vet do this too???? I'm going to go nuts!

Ok, Lucie was supposed to have her vet appointment last Friday, and they called like 2 hours before her time to cancel due to some emergency...whatever...
So I rescheduled for today at noon, for her 16 week shots. I'll say this now, I am very anal about professionalism, I am all for having fun in the workplace, but when a client is there it's one thing to be friendly, it's another to be completely unprofessional. The lady at the desk tells me to sit down and she'll call me when she is ready, some other lady comes out from the back and asks me if this is Lucie's 2nd series, I go no, her 4th (I was going off of the card from the breeder in my hand it was actually her 5th) which they caught, but I was wondering why she didn't know when she was staring right at her chart. Anyway, so this guy comes up to me, whom I have never seen, to take her. She has already been car sick and is shaking because she is scared, so I say no, it's ok, I have her, so he says ok and I follow him. The lady at the desk stops and says "oh, he will take her back" so he looks back and says oh ok, and I say wait, I want to go back with her, and she says ummm noooo there is anesthesia and stuff it's too much of a risk they will bring her right back. So I made sure right there that she wasn't getting the rabies today. They acted as if I was stupid for asking that. The last time I took her for her shots, she didn't want to sit still and she yelped when the vet did it, so I was waiting to hear her cry, which I didn't so who knows what they did. Does you vet allow you to go back for their shots???
My other problem is this, when they brought her out, I was waiting to pay and the guy who took her back was in one of their rooms with another employee saying that she told him they just wanted to see him carry the pink bag back there (Lucie was in her pink carrier) and the lady at the desk was telling him to "zip it"
They did not tell me how much Lucie weighs, I don't even know if they weighed her, and she is now curled up sleeping right by me, she wont even eat. Last time she had no reaction to her shot, so I don't even know if they adjusted the dosage for her weight.

(sorry for the novel I just wrote I am so frustrated with this vet, I think this was the last draw)
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Old 08-11-2008, 12:07 PM   #2
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RED FLAG! I would find another vet ASAP! I always go back with my babies, really its a must at my vet. The only time I was seperated is when Timmy had to have x-rays done but I was still in the room waiting for him to come back from the x-ray room.
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Old 08-11-2008, 12:11 PM   #3
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I go back with my baby. Matter of fact they usually put us in an exam room and we are waiting on him.. I would definitely find another vet.
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Old 08-11-2008, 12:11 PM   #4
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My vet always brings the shots into the room. The only time they take them in the back is for blood work, xrays, IV's, and such.
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Old 08-11-2008, 12:12 PM   #5
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I asked my friend if her vet does the same thing, but she has a 60lb English Bulldog, and she said she waits out front and they bring her back to her after a minute, but again her dog is 60lbs...

The last time they took my dog back without me, it was to trim Duke's nails and when the girl brought him back she had made 4 toenails bleed and threw him at me after that I refused to let them cut their nails.

The worst part is, I have been taking my animals to this vet for as long as I can remember. But lately anytime I am in there, there is always someone new, and the staff seems to get gradually worse. But Dr. Reagor who is the vet who owns the office, he is so wonderful. But, he is rarely there now that he is getting older..
I feel so bad for my baby, she's just sleeping..and I don't know what they did...The last time she was weight she was 1lb 13 oz. I don't know how much she weighed today....
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Old 08-11-2008, 12:13 PM   #6
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Ellie has never had an appt. rescheduled. If there are emergencies, we wait. Once they were very busy and there were no exam rooms open. The vet did the exam in the back and came out to the lobby to talk. I trust the vet though and this way we got to leave faster.

Tech visits are sometimes done in the back without the owner but you should have the choice to pay for the visit and see a doctor in a room. While vaccine visits with techs are done in the back without you, I would not be happy that they won't let you back there. That is probably the about the same area where sick pets are kept and you should be able to visit if your pup is ever hospitalized. If they won't let you back there now, then they might not when it is important.

It doesn't sound like you are comfortable and it doesn't sound like they are professional. I think I would go to a different vet.

All dogs get the same dose of vaccine for the most part.
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Old 08-11-2008, 12:15 PM   #7
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That vet sounds really shady Get a new one asap! I've always been in the room when my baby got his shots. I really like my vet, everybody's friendly and professional. I know I come off as an over protective Yorkie mom, but they're all very understanding and very patient with me. You should never feel uncomfortable with your vet, nor should you have to question their practices, imo.
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Old 08-11-2008, 12:28 PM   #8
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I have never been told at any vet that I couldn't go back with mine. If I was, I would tell them goodbye. I intend to view everything they do to her and that is that.
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Old 08-11-2008, 12:30 PM   #9
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Quote:
Originally Posted by Ellie May View Post
Ellie has never had an appt. rescheduled. If there are emergencies, we wait. Once they were very busy and there were no exam rooms open. The vet did the exam in the back and came out to the lobby to talk. I trust the vet though and this way we got to leave faster.

Tech visits are sometimes done in the back without the owner but you should have the choice to pay for the visit and see a doctor in a room. While vaccine visits with techs are done in the back without you, I would not be happy that they won't let you back there. That is probably the about the same area where sick pets are kept and you should be able to visit if your pup is ever hospitalized. If they won't let you back there now, then they might not when it is important.

It doesn't sound like you are comfortable and it doesn't sound like they are professional. I think I would go to a different vet.

All dogs get the same dose of vaccine for the most part.
Her last visit for her shots, the vet gave her a smaller dose because of her size, she put her on the scale before she did the vaccine and then said she was going to give her a little less.
I have actually been in their back area before, a long while back with one of my other dogs, they needed to do something with him (can't remember what) but they actually told us we could go back with them. They don't even keep animals in that area, it's just set up for the surgeries and everything. They keep the sick animals in another area with cages.
Personally I think she was full of it when she told me I couldn't go back because the guy that was taking Lucie seemed caught off guard when she said no.
I'm going to be calling either later this afternoon, or tomorrow to speak with the owner to complain though.
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Old 08-11-2008, 12:34 PM   #10
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Originally Posted by yorkieusa View Post
I have never been told at any vet that I couldn't go back with mine. If I was, I would tell them goodbye. I intend to view everything they do to her and that is that.
I was stunned when she told me I couldn't go back! I was like are you kidding me?!? I would have told her screw it then and walk out, but I don't know where else to take my babies The only other vets around here that I have been to are banfield in petsmart which I will never go back to! and the emergency pet hospital over here. I'll have to hunt around for a new one.
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Old 08-11-2008, 12:39 PM   #11
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That's awful. When I got Baxter he had already been going to a different vet that I go to...so for his first appointment I took him back there to finish his shots. They did the same thing. They wouldn't let me go back there with him. They actually wanted me to leave him there, and pick him up later in the day, only to get a couple of vaccines. Ain't no darn way. I'll never go back there again. My vet has a wonderful area when a bench where mommies and daddies can sit down or can stand right by the examination table. I'm not leaving my babies for vet techs to practice on. Noooooooo.
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Old 08-11-2008, 12:43 PM   #12
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I'm a stcikler for professionalism too... and I always say trust your instinct. If you feel uncomfortable with this place and the level of service isn't meeting your expectations, then try somewhere else. There are plenty of excellent vets out there, I'm sure you'll find one that is a better match for you.

I went to a vet for the first time to take my pup for his 2nd set of vaccinations and they also took him into the backroom for his shots. I was really surprised that they didn't do it in the exam room with me b/c that's how my previous vet did it... but then I found out that is somewhat normal for vet techs to administer the vaccinations in a back room (every vet is different). It makes me a little uncomfortable that I can't see him get the shots, but I'm going to give them another chance for Wall-E's next appt. then if I still feel weird about it, then I will switch vets. Good luck...
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Old 08-11-2008, 12:44 PM   #13
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I have never heard of such a thing! We always have an exam room and the vet administers all the shots.

I would definitely find another vet if I were you.
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Old 08-11-2008, 12:45 PM   #14
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I have taken Pepper to the vet, twice, just to get his nails cut and I went back both times.
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Old 08-11-2008, 12:45 PM   #15
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That's awful. When I got Baxter he had already been going to a different vet that I go to...so for his first appointment I took him back there to finish his shots. They did the same thing. They wouldn't let me go back there with him. They actually wanted me to leave him there, and pick him up later in the day, only to get a couple of vaccines. Ain't no darn way. I'll never go back there again. My vet has a wonderful area when a bench where mommies and daddies can sit down or can stand right by the examination table. I'm not leaving my babies for vet techs to practice on. Noooooooo.
Oh I couldn't even imagine being told to leave him there, just for shots!
Are vet techs really just there getting practice?? That would explain why I keep seeing new people constantly. Though they go through vets like people change underwear too...Everytime I am in there I have to see a different one..
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