|
Welcome to the YorkieTalk.com Forums Community - the community for Yorkshire Terriers. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. You will be able to chat with over 35,000 YorkieTalk members, read over 2,000,000 posted discussions, and view more than 15,000 Yorkie photos in the YorkieTalk Photo Gallery after you register. We would love to have you as a member! Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please click here to contact us. |
|
| LinkBack | Thread Tools |
04-01-2011, 05:36 PM | #1 |
Donating YT Addict Join Date: Aug 2010 Location: Maryland, USA
Posts: 303
| So upset So I took Kelsey to get groomed. At petsmart. I have taken my other dog Kami to a petsmart groomer for her entire life, five years. So I decided to take Kelsey to a petsmart a little closer to my house. My mother dropped her off for me then I went to pick her up. The only thing I noticed at first was they did not put her up, and my mom specifically told them to do that. I'm very nonconfrontational so I just left. later I noticed that she had a knot in her hair and they did not groom her face at all. Basically she looked better BEFORE she went there. I don't know what to do.
__________________ Mama to Kelsey Lyn and Kami Louisa |
Welcome Guest! | |
04-01-2011, 05:51 PM | #2 |
Donating YT 1000 Club Member Join Date: Oct 2009 Location: Toluca Lake, CA
Posts: 5,491
| Well the good thing is that they did not hurt her. I was worried at first when I saw your post. I would speak with someone there if you want to have them fix her. Good luck.
__________________ CarolynBuster Brown "The happiest people don't have the best of everything, they just make the best of everything." |
04-01-2011, 06:04 PM | #3 |
I♥PeekTinkySaph&Finny Donating Member Join Date: May 2009 Location: Baltimore, Maryland
Posts: 18,866
| OMG I thought the same thing! I would call and get a refund, and use a private groomer over Petsmart, or do it myself.
__________________ Kat Chloe Lizzy PeekABooTinkerbell SapphireInfinity |
04-01-2011, 06:31 PM | #4 | |
Donating YT Addict Join Date: Aug 2010 Location: Maryland, USA
Posts: 303
| Quote:
Plus I ordered some bows from bowbiz so I feel a little better.
__________________ Mama to Kelsey Lyn and Kami Louisa | |
04-01-2011, 06:36 PM | #5 |
Senior Yorkie Talker Join Date: Mar 2011 Location: Corpus Christi, Tx USA
Posts: 176
| Yea doesn't Petsmart have a grooming guarantee?? "You're happy or it's free?"
__________________ Amanda 's Roxy |
04-02-2011, 05:45 AM | #6 | |
SUSAN Donating Member Join Date: Nov 2009 Location: Up to my ears in ribbons! :)
Posts: 2,463
| Quote:
A bad haircut can be an awful experience... I'm just glad (as the others who posted said) that Kelsey's okay! Hair will grow back - and hopefully you'll get some satisfaction (ie refund or fixing the job) when you call them. I know it's not always easy to voice your displeasure but I'd say you should definitely let them know you are unhappy. Good luck!
__________________ SUSAN SEE WHAT'S NEW-> HERE BowBiz Dog Bows | Testimonials | Spotlight | 15% off 5/8" & 7/8" bows | CURRENT PROMOTIONS | BOWBIZ ON FACEBOOK (pics, deals & more) | |
04-02-2011, 06:42 AM | #7 |
I ♥ my girls! Donating Member Join Date: Jul 2010 Location: With My Yorkies
Posts: 18,980
| I took Rosie to a groomer once and had a bad experience. I did call and voice my concerns over the situation. I did not receive my money back but was promised by the owner that she would do it herself the next time. Needless to say, I took Rosie back and the owner did not show up to do the grooming. So, I never have been back nor will I go back in the future. I found an individual that does all of Rosie's grooming now. I am much happier and she does what I want instead of what she wants. Good luck with calling them. I hope they will give you a refund. I think some of them just don't understand how we Yorkie mommas are about our babies haircuts.
__________________ Momma to three sweet Yorkie girls Rosie Marie, Mikki Leigh , and Lily Mae Grace! |
04-02-2011, 04:32 PM | #8 |
Senior Yorkie Talker Join Date: Dec 2006 Location: New York
Posts: 111
| I had a place nick my babies once, was a horrible experience! i always get nervous when they get groomed!
__________________ Proud Yorkie-mama Riley & Zoey |
04-02-2011, 05:13 PM | #9 |
I ♥ Armani & Chloe Donating Member Join Date: Sep 2007 Location: Upstate NY
Posts: 3,895
| As others said- much better to have a bad haircut then have your baby hurt. What I found worked the best was to find a groomer who let me stay- this way I could explain exactly what I wanted as they were grooming and I could also see how they treated my pup and interacted with them. Once I trusted the groomer and knew I was getting what I wanted, I felt comfortable leaving them. Now I can literally drop them off, or have someone do it for me, and have no need to speak with the groomer because she knows exactly what I want and I feel comfortable knowing they are treated good and safe.
__________________ Armani & Chloe |
04-04-2011, 12:28 PM | #10 |
BANNED! Join Date: Jun 2010 Location: Washington DC
Posts: 4,183
| I haven't taken Riley yet to get groomed. I have heard too many horror stories... and am a little nervous. My sister used to have a grooming business so she has shown me some things and I got a grooming book. I have been keeping his hair a little long during the winter... and can trim him up really nice....but when it starts to get Hot & Humid, this summer, I may want to shave him down and I'm not sure I am going to be able to do it myself. I am going to order a couple of the grooming videos for Yorkies and research as much as I can. Also, the Groomer my vet recommended does Yorkies for $70. Ouch!! Hope you were able to get a refund or get done what you wanted done. |
Bookmarks |
|
|
| |
|
|
SHOP NOW: Amazon :: eBay :: Buy.com :: Newegg :: PetStore :: Petco :: PetSmart