What should I do about PuppyFind ?

[debb]

I lost my puppy Ruby after only having her for 36 hours and I bought her off this PuppyFind add. just looking up local puppy for sale. Well this breeder is not a good person and I wrote a review on her add, now I go check and the review is off. They tell me she (the bad breeder Debra mace) is fighting my add and it is taken off until they can decide if all my documents, that I sent to them for prof, is looked at. Well in the mean time she is selling sick puppies and no one can read my review to stop her. She sells on ebay to but when I sent them my prof they took her off and said she will not be able to sell her dogs through them anymore, We need more of companies like that to stop breeders like her.
In the mean time any sugestions on what to do about puppyfind, they will not take her off I ask but told me I can write a review, they gave me a upgrade so I would be able to make a review.I can not believe that either these breeders block you out so you have to upgrade to look at their puppies. Thanks Debb

[Micah my love]

so sorry this happened to you, seems to have be a epidemic this week on buyers getting sick babies. just be more careful where you buy if you decide to get another

[2Morkies]

I think you could see if the "Lemon Puppy law" would apply. Then you could sue her in small claims court and get your money back to buy one from a good breeder..

[DvlshAngel985]

Wow.... I thought live animals were not sold on ebay?

I'm sorry about your experience. You should post a review in the breeder review section of yorkie talk and tag the breeders name. That way, anyone wanting to know what kind of breeder she is can google her and your story comes up.

[LDMomma]

I guess the only thing you can do is send in your proof as quick as possible.

[bchgirl]

Originally Posted by DvlshAngel985

Wow.... I thought live animals were not sold on ebay?

I'm sorry about your experience. You should post a review in the breeder review section of yorkie talk and tag the breeders name. That way, anyone wanting to know what kind of breeder she is can google her and your story comes up.

Pets are listed in ebay classifieds. It's just a listing service.

[kjcmsw]

Originally Posted by debb

I lost my puppy Ruby after only having her for 36 hours and I bought her off this PuppyFind add. just looking up local puppy for sale. Well this breeder is not a good person and I wrote a review on her add, now I go check and the review is off. They tell me she (the bad breeder Debra mace) is fighting my add and it is taken off until they can decide if all my documents, that I sent to them for prof, is looked at. Well in the mean time she is selling sick puppies and no one can read my review to stop her. She sells on ebay to but when I sent them my prof they took her off and said she will not be able to sell her dogs through them anymore, We need more of companies like that to stop breeders like her.
In the mean time any sugestions on what to do about puppyfind, they will not take her off I ask but told me I can write a review, they gave me a upgrade so I would be able to make a review.I can not believe that either these breeders block you out so you have to upgrade to look at their puppies. Thanks Debb

I would have to respect PuppyFind for trying to have all the information before doing something so drastic as to potentially ruin someone's name. All you said was the puppy died, you didn't say whether it was shipped 1/2 across the country and other potential contributing factors to its death. Sad as having a pup die is, how do you know it's the fault of the breeder? Even if she sold you a sick puppy (did she know it was sick or was it just coming down with something unbeknownst to her and then things got complicated with shipping???) doesn't mean she's "selling sick puppies" as a rule - No doubt you're hurt, sad, and angry right now and you may very well have the right to be, but PuppyFind probably gets a lot of complaints from people trying to blame the breeder when it wasn't the fault of the breeder, give them time to investigate and come to a fair conclusion.

One of my pups fell and got hurt, after hundreds of dollars and multiple vet consultations the final dx is: "no explanation for pup's limping" xrays, tests all reveal she has perfect hips, legs, knees, appears to be a "soft tissue injury" of some kind - what if I had sold her before she got hurt and then she got hurt at someone else's house and ended up with a lingering, not aesthetically pleasing, but not life threatening issue? Would that be my fault? Should that person be allowed to diss me on a public place? I would like to think PuppyFind would want to hear both sides...see both sides vet records.

[babbsiam44]

Originally Posted by debb

I lost my puppy Ruby after only having her for 36 hours and I bought her off this PuppyFind add. just looking up local puppy for sale. Well this breeder is not a good person and I wrote a review on her add, now I go check and the review is off. They tell me she (the bad breeder Debra mace) is fighting my add and it is taken off until they can decide if all my documents, that I sent to them for prof, is looked at. Well in the mean time she is selling sick puppies and no one can read my review to stop her. She sells on ebay to but when I sent them my prof they took her off and said she will not be able to sell her dogs through them anymore, We need more of companies like that to stop breeders like her.
In the mean time any sugestions on what to do about puppyfind, they will not take her off I ask but told me I can write a review, they gave me a upgrade so I would be able to make a review.I can not believe that either these breeders block you out so you have to upgrade to look at their puppies. Thanks Debb

I found this at Puppyfind complaints board:
I had posted a negative review about a puppy I had bought and the review was removed. After contacting puppyfind to find out where my review went I got this as a response:

"Due to the abuse of the review system (such as breeders bashing other breeders, people using the system as a message board and other such fake reviews being posted) we have no other choice but to allow sellers to delete invalid reviews. It is possible that a seller may delete a review that could be considered valid, but we allow up to 3 times for this to happen. However, reviews are stored by Puppy find when a seller chooses to delete them even though they are unable to be seen on the site. We use these as a means of evaluating the ability of a seller to remain on the site."

So I just kept re-registering with a new emails and reposting the review until she was eventually removed from puppyfind. I would encourage anyone with a bad review to keep checking their review everyday to make sure it is still their.

If it was the breeders fault I would do what this lady did. Good luck.

[Dixies Mom]

Originally Posted by debb

I lost my puppy Ruby after only having her for 36 hours and I bought her off this PuppyFind add. just looking up local puppy for sale. Well this breeder is not a good person and I wrote a review on her add, now I go check and the review is off. They tell me she (the bad breeder Debra mace) is fighting my add and it is taken off until they can decide if all my documents, that I sent to them for prof, is looked at. Well in the mean time she is selling sick puppies and no one can read my review to stop her. She sells on ebay to but when I sent them my prof they took her off and said she will not be able to sell her dogs through them anymore, We need more of companies like that to stop breeders like her.
In the mean time any sugestions on what to do about puppyfind, they will not take her off I ask but told me I can write a review, they gave me a upgrade so I would be able to make a review.I can not believe that either these breeders block you out so you have to upgrade to look at their puppies. Thanks Debb

I also reviewed a breeder on Puppyfind. The breeder had the review removed. I contacted PF and they ask that I send my documentation. After me staying on them, they reposted my review however, the breeder had her friends posting their own "reviews" one for which I was able to get removed because I could prove it was a load of crap!
These breeders are out there and it is so unfortunate. As long as you can validate your complaint, keep posting at every available oportunity, even though they may have many good 'reviews' the one legitamate bad, may help the next puppy parent from heartache.

[debb]

I guess you have not heard my whole story.I found out later that the puppy was shipped back to her, to me she should of looked at the puppy to see if she was healthy. And not care and hang up on me that tells me what kind of breeder she is and puppyfind got all my info sent to them when it happen and I had to send them again.

On December 17, 2010 I bought a Yorkshire Terrier from a lady name Deborah Mace from 110 St. Rt. H Edgar Springs, Missouri 65462. I pick the puppy born August 27, 2010 at about 1:00pm in the afternoon. The puppy seemed very happy to see us hipper even. We were so excited to see her (My two daughters 5 and 10, my mom Cathy and me Debbie) we did not put her down to walk even. I gave Deborah Mace $375 cash for her puppy which she told me how lucky I was to get and that she has had a lot of call on her. Someone else was going to take her but they had changed there minds, (probably because of her leg which she told me nothing of ) I was tickled I have been looking awhile for my five year old daughter for Christmas that’s what she wanted a little girl Yorky. We have a little boy Yorkie and just Love him so much I thought it was a good time to have one more. I have drove 2 ½ hours to pick her up so we thought lets stop and buy the new puppy some food and toys on the way home so I put the little girl down and notice a limp on her back leg so I rubed her down to see if she showed any pain and she didn’t . Got back in the car about 10 min later and she had a little green diaria on the floor I clean up not thinking much yet, maybe just nerves from the long car ride. We got home and introduced her to our other dog Max, she was happy and played a little manly just wanted to be held. I tried to feed her puppy food and fresh water but no interest. Still not thinking something wrong just nerves and happy just being held by my family. I tried to call Deborah Mace That evening to ask about the limp if maybe she fell under Deborah’s care or what happened she never told or called me back yet. I had put her in a small kennel that we use to use for Max to help with potty training and a nice soft bed. My daughter wanted to sleep right next to her so I made up a bed on the floor and she loved that her Christmas puppy right next to her she was on cloud 9. Well that evening I slept on the couch next to them just in case she needed out. About 3:00 in the morning I awoke to a smell of diaria so got up cleaned up with new bedding and laid back down about 4:30 a woke from her throwing up mucus clear, now I am getting nevus, so tried to give her water and she wanted nothing to do with eating or drinking and her eyes looked sick. I tried to get her to eat some plain rice but not interested. That morning I had to go to work my mom came over to watch the kids and the new puppy and she said I will call the vet and get her in this morning Saturday December 18, 2010. Well the vet could not believe how malnutrition she looked he ran a Fecal Smear and determed she has Guardia Infection, Patella Lunation, thin underweight body sore 2/4 .My vet said due to cost and pre-existing condition I need to give back to breeder. At that point try to contact Deborah Mace at the vet office he would of like to speak to her but she is not returning call. Deborah had told us this puppy was going to be about 4 pound full grown so she was small, her hair was fluffy and could not see how thin she actually was. I found out later that these Breeders give something to the puppies to make them hipper so I am assuming that’s what she did, instead of worrying about her health and needing nutrition to save this puppy, she was just making her appearance look good so I would buy her, that’s cruel. So on my way home from work I stop and bought puppy milk, Anti Diarrhea Liquid and High Calorie Booster. In the mean time my mom was feeding her water with an eye dropper and she would not even open her mouth we had to force down the side of her little mouth. We force feed her every ½ hour switching back in forth water and milk with meds in and booster. I had emailed Deborah Mace about what was going on and told her I wanted my money back or I would contact who I need to and she just called to tell me that she told me about her leg and that this puppy was healthy (that’s what I was told she was going to say I guess these Breeder do this often) I told her I had a vet bill to prove other and that we never talked about her leg. And I would not of drove 2 1/2 hours for a puppy with Patella Luxation, Deborah just hung up on me, that told me what kind of person she was not even caring that her puppy she just sold me was very sick and being feed with a eye dropper, I have not herd from her since.
So getting back to Ruby that’s what Lea named her just like her favorite cartoon Max & Ruby. She was keeping liquids down for a little bit, put some would come right back up. I got a little more stool and a little urine and that made me think well this just might be helping until late that night she stood up to vomit again and just fell over hard, I had to hold her up just to vomit. That was it for me I was feeling like I was doing more harm so I decided to let her sleep and just watch her saying to myself maybe I got enough in her and she will feel better the next day. I woke up at 3:00 in the morning and she had passed.
So when my Girls awoke the next day I had to tell them that her Christmas present was gone. I can not believe someone could hand over a little un-nourished puppy to a little girl that she would have for maybe 38 hours. Plus the Infection could be contagious so I had to keep her away from her and my family as much as I could. Had to bleach everything in my house thinking she could have gave this to my family and Max even. What would I have done if something would happen to him, I can not even believe someone would do this to me emotionally I am a mess it’s hard for me even to write this letter with out breaking down. But I need to share my story so we can stop people like her. After looking on the web and reading other stories This needs to stop puppies do not deserve to be treated like this and I should of did my home work first not after so maybe my story will stop this from happening to you.

Thanks, Debbie Moss
12-21-2010
The Department Of Agriculture got back to me after my claim and said the puppy was sent to Florida at 8 weeks old and did not sell so was sent back to the breeder and sold to me 3 days later. Can you imagine what this poor puppy went threw, makes me sick.

[debb]

I guess you have not heard my whole story.I found out later that the puppy was shipped back to her, to me she should of looked at the puppy to see if she was healthy. And not care and hang up on me that tells me what kind of breeder she is and puppyfind got all my info sent to them when it happen and I had to send them again.

On December 17, 2010 I bought a Yorkshire Terrier from a lady name Deborah Mace from 110 St. Rt. H Edgar Springs, Missouri 65462. I pick the puppy born August 27, 2010 at about 1:00pm in the afternoon. The puppy seemed very happy to see us hipper even. We were so excited to see her (My two daughters 5 and 10, my mom Cathy and me Debbie) we did not put her down to walk even. I gave Deborah Mace $375 cash for her puppy which she told me how lucky I was to get and that she has had a lot of call on her. Someone else was going to take her but they had changed there minds, (probably because of her leg which she told me nothing of ) I was tickled I have been looking awhile for my five year old daughter for Christmas that’s what she wanted a little girl Yorky. We have a little boy Yorkie and just Love him so much I thought it was a good time to have one more. I have drove 2 ½ hours to pick her up so we thought lets stop and buy the new puppy some food and toys on the way home so I put the little girl down and notice a limp on her back leg so I rubed her down to see if she showed any pain and she didn’t . Got back in the car about 10 min later and she had a little green diaria on the floor I clean up not thinking much yet, maybe just nerves from the long car ride. We got home and introduced her to our other dog Max, she was happy and played a little manly just wanted to be held. I tried to feed her puppy food and fresh water but no interest. Still not thinking something wrong just nerves and happy just being held by my family. I tried to call Deborah Mace That evening to ask about the limp if maybe she fell under Deborah’s care or what happened she never told or called me back yet. I had put her in a small kennel that we use to use for Max to help with potty training and a nice soft bed. My daughter wanted to sleep right next to her so I made up a bed on the floor and she loved that her Christmas puppy right next to her she was on cloud 9. Well that evening I slept on the couch next to them just in case she needed out. About 3:00 in the morning I awoke to a smell of diaria so got up cleaned up with new bedding and laid back down about 4:30 a woke from her throwing up mucus clear, now I am getting nevus, so tried to give her water and she wanted nothing to do with eating or drinking and her eyes looked sick. I tried to get her to eat some plain rice but not interested. That morning I had to go to work my mom came over to watch the kids and the new puppy and she said I will call the vet and get her in this morning Saturday December 18, 2010. Well the vet could not believe how malnutrition she looked he ran a Fecal Smear and determed she has Guardia Infection, Patella Lunation, thin underweight body sore 2/4 .My vet said due to cost and pre-existing condition I need to give back to breeder. At that point try to contact Deborah Mace at the vet office he would of like to speak to her but she is not returning call. Deborah had told us this puppy was going to be about 4 pound full grown so she was small, her hair was fluffy and could not see how thin she actually was. I found out later that these Breeders give something to the puppies to make them hipper so I am assuming that’s what she did, instead of worrying about her health and needing nutrition to save this puppy, she was just making her appearance look good so I would buy her, that’s cruel. So on my way home from work I stop and bought puppy milk, Anti Diarrhea Liquid and High Calorie Booster. In the mean time my mom was feeding her water with an eye dropper and she would not even open her mouth we had to force down the side of her little mouth. We force feed her every ½ hour switching back in forth water and milk with meds in and booster. I had emailed Deborah Mace about what was going on and told her I wanted my money back or I would contact who I need to and she just called to tell me that she told me about her leg and that this puppy was healthy (that’s what I was told she was going to say I guess these Breeder do this often) I told her I had a vet bill to prove other and that we never talked about her leg. And I would not of drove 2 1/2 hours for a puppy with Patella Luxation, Deborah just hung up on me, that told me what kind of person she was not even caring that her puppy she just sold me was very sick and being feed with a eye dropper, I have not herd from her since.
So getting back to Ruby that’s what Lea named her just like her favorite cartoon Max & Ruby. She was keeping liquids down for a little bit, put some would come right back up. I got a little more stool and a little urine and that made me think well this just might be helping until late that night she stood up to vomit again and just fell over hard, I had to hold her up just to vomit. That was it for me I was feeling like I was doing more harm so I decided to let her sleep and just watch her saying to myself maybe I got enough in her and she will feel better the next day. I woke up at 3:00 in the morning and she had passed.
So when my Girls awoke the next day I had to tell them that her Christmas present was gone. I can not believe someone could hand over a little un-nourished puppy to a little girl that she would have for maybe 38 hours. Plus the Infection could be contagious so I had to keep her away from her and my family as much as I could. Had to bleach everything in my house thinking she could have gave this to my family and Max even. What would I have done if something would happen to him, I can not even believe someone would do this to me emotionally I am a mess it’s hard for me even to write this letter with out breaking down. But I need to share my story so we can stop people like her. After looking on the web and reading other stories This needs to stop puppies do not deserve to be treated like this and I should of did my home work first not after so maybe my story will stop this from happening to you.

Thanks, Debbie Moss
12-21-2010
The Department Of Agriculture got back to me after my claim and said the puppy was sent to Florida at 8 weeks old and did not sell so was sent back to the breeder and sold to me 3 days later. Can you imagine what this poor puppy went threw, makes me sick.

[babbsiam44]

What a horrible heart wrenching story. Whatever you decide to do and if in anyway I can help please let me know...and I mean it!! Anyway! I cannot stand people who shrug their responsibilities. This lady needs to be stopped. How can I help?

[Ringo1]

That is one heartbreaking story; so hard on the entire family.

[Lil Sis]

The Department Of Agriculture got back to me after my claim and said the puppy was sent to Florida at 8 weeks old and did not sell so was sent back to the breeder and sold to me 3 days later. Can you imagine what this poor puppy went threw, makes me sick.
http://www.yorkietalk.com/forums/ima...er_offline.gif http://www.yorkietalk.com/forums/ima...ons/report.gif
I the department of agriculture going to do anything?