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Old 02-27-2008, 06:41 PM   #1
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Default I am appalled.

Sorry about the multiple posts today guys but I feel like I need some back-up here.

Another member on YT recently adopted a female Yorkie from a local rescue. I've been looking for a playmate for Franklin so I contacted her and asked her for information. There was one little girl left: http://search.petfinder.com/petnote/...petid=10309376

The description said she was 8 years old and needed lots of TLC. Well, I assumed that just meant someone who loved her and would treat her well, instead of trying to make a profit off of her. Plus, 8 is NOT that old for a Yorkie, so I figured she'd make a calm pet that could still play. It's not like she's injured or badly (physically) abused, aside from coming from a puppy mill.

I decided I was interested and e-mailed them, letting them know my situation and that I could possibly provide a loving home for her. Here's what I got in response:

"I do not think Donnetta needs a 4 month old puppy, she is 8 yrs old and needs a quiet slow existence not to be bugged by a pppy wanting to play all th time, she has served her puppy time. Thanks"

Maybe I'm just sensitive, but that came off completely rude and impolite. I understand maybe she wouldn't be the best match for us, but he/she could have stated that in a much more polite way, especially when dealing with (essentially) a client! I am simply trying to do a good thing by giving a dog in need a home. It's not like I'm trying to get a free Yorkie!

I was irked and let my anger get the best of me and I e-mailed them back, saying that the rudeness was uncalled for and that they should think about being more professional in the future. This is what I got back:

"I do not think I was rude??? Simply telling you she did not need to be bugged by a puppy all the time, it clearly states she needs a quiet adult home?? Don't be so sensitive."

EXCUSE ME?!

Am I being overly emotional or is this a rational response?

I will think twice before contacting this rescue again. I am disappointed.
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Last edited by PrincessDiana; 02-27-2008 at 06:42 PM.
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Old 02-27-2008, 06:49 PM   #2
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I agree, I think it was rude. She could have said it in a gentler way if she really felt that way but I don't get it. I'm always hearing how there are all these dogs in shelters that need homes yet I'm also constantly hearing about people turned down by rescues for reasons like yours or that they don't have a fenced in yard or some other little thing. I don't get it....
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Old 02-27-2008, 06:51 PM   #3
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"Don't be so sensitive."????

I would be offended also. I understand she wanted her to go to a home without a puppy, but she could've said that in much more civil way than what she actually said.

I really don't understand why some of these people that are rehoming a dog think they're doing YOU a favor by "letting" you have the dog and try to make the most profit rather than trying their best to find a good loving home.
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Old 02-27-2008, 06:53 PM   #4
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Yes Very Rude. You were being a good person, trying to help with a rescue dog. And to get a response like that was uncalled for.
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Old 02-27-2008, 06:55 PM   #5
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Very rude! I'm sorry you had to deal with that.
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Old 02-27-2008, 07:01 PM   #6
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As one who has been there, let me ask you this...
Do you think the responder's intention was to be rude? If you do, then for what reason could they possibly have?

Should you still feel they could have better worded their response, then maybe you could come up with one and pass it on to them. I'm absolutely sure they would appreciate it.

Apparently, one has to be VERY careful how such things are worded, else one is perceived as rude and/or insensitive. My, but that makes writing so exhaustive!

Last edited by MrYorkiecrazy; 02-27-2008 at 07:03 PM. Reason: clarity
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Old 02-27-2008, 07:09 PM   #7
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that was a bit rude...i would be feeling the same way you are right now...
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Old 02-27-2008, 07:11 PM   #8
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wow im so sad that you couldnt get her she looks from the pic she needs a good home.did they shave her or what?? yes that was very rude to bad someone like that has her
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Old 02-27-2008, 07:13 PM   #9
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"customer service" is definitely lacking this day in age. its sad but ive come to expect it now. im sorry you had to deal with this rude person while trying to do a good thing!!!
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Old 02-27-2008, 07:14 PM   #10
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NO I think her response was rude. I would have felt the same way reading her response. To me when you say a quiet adult home that means no children...not other pets. At worst she could have said that she didn't think she would do well with another pet in the house or something to that effect.

Honestly some of these rescues (had a very similar and nasty situation with a siamese rescue) are a bit much in my opinion. They rather the animal stay in the shelter instead of being in a good home. Just frustrates the beejebus out of me. That honestly is why sometimes people rather just spend their money and go buy a pet. That was the outcome for me when I wanted a cat. I was so disgusted with the way the rescue responded to me.

So sorry she/he took an honorable action on your part and made it seem so crappy.
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Old 02-27-2008, 07:36 PM   #11
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Quote:
Originally Posted by MrYorkiecrazy View Post
As one who has been there, let me ask you this...
Do you think the responder's intention was to be rude? If you do, then for what reason could they possibly have?

Should you still feel they could have better worded their response, then maybe you could come up with one and pass it on to them. I'm absolutely sure they would appreciate it.

Apparently, one has to be VERY careful how such things are worded, else one is perceived as rude and/or insensitive. My, but that makes writing so exhaustive!
I do not think the intention of the initial response was meant to be rude, but it was and I have pointed that out to her. Only after that do I feel she meant to be rude.

I'm not really sure what you're getting at, but yes.. I feel a person should put a lot of thought into what they say. Especially when they are typing it over a computer when a person's feelings and tone of voice cannot properly be understood. I know I do.

Like I said, I was simply trying to do a good thing. A simple "I'm sorry but we feel like Donetta would be better suited in a home without other animals" would have been sufficient. I'm not a child, and I should not be treated as one. I'm a potential CUSTOMER (if you will) and should be treated with the utmost respect, considering I'm doing HER a favor by taking an animal off her hands. She is not a breeder, she runs a rescue. Let me emphasize RESCUE. As the saying goes, beggars can't be choosers, and I think that applies here. I could give that dog a better life here with my "playful puppy" than she could at that rescue.
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Old 02-27-2008, 07:38 PM   #12
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Quote:
Originally Posted by MICKEYK View Post
wow im so sad that you couldnt get her she looks from the pic she needs a good home.did they shave her or what?? yes that was very rude to bad someone like that has her
Yes they had to shave her, I'm not really sure why. She does look like she needs a good home, doesn't she? I'm sure someone will come along and save her though.
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Old 02-27-2008, 09:12 PM   #13
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Default Not to highjack:

But I would have been a little put off by the remark also. But I have to tell you that the Yorkie rescues have left a BAD TASTE IN MY MOUTH!! (Not a jabe at anyone here that I know of!!..just a general impression I got while in contact with the three in my general area)
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Old 02-28-2008, 05:30 AM   #14
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I think it was brief and to the point.
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Old 02-28-2008, 05:36 AM   #15
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Who is to say the dog wouldnt have liked a playful companion? Just because she came from a puppymill doesnt mean she doesnt need appropriate socialization. That puppy is not going to be a puppy forever.
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