Rare retired dooney and bourke - YorkieTalk.com Forums

RoxyJosMom · 06-26-2007, 09:48 AM

I have a gently used Black It Tapestry Domed Satchel bag. Its no longer available and the tapestry colletcion is rare. Any one interested? Taking up space, need to sell.

LuvtheCooper · 06-26-2007, 09:50 AM

Picture? Price?

RoxyJosMom · 06-26-2007, 12:09 PM

I payed $300 for it, it has the registration papers with it and is in very good condition ... I was thinking about asking $150 for it.

Tiggerwit · 06-26-2007, 12:57 PM

oh man sooooo tempted. Don't supposed you have a lay-a-way plan? LOL

nvnvgirl · 06-26-2007, 01:03 PM

Sorry, this is a little off the topic, but I've got several D&B's...what are the registration papers? I think there was a card in all the stuff I've bought, but I never sent it in that I can remember.....maybe I should have? Do they replace them if they wear out, LOL????

RoxyJosMom · 06-26-2007, 01:07 PM

lol Roxy says anythiing for alphys mommy.

The registration card .... send it in and if anything ever goes wrong that could be the manufacturers fault they'll send you a new dooney.

Tiggerwit · 06-26-2007, 01:14 PM

Quote:

Originally Posted by RoxyJosMom

lol Roxy says anythiing for alphys mommy.

The registration card .... send it in and if anything ever goes wrong that could be the manufacturers fault they'll send you a new dooney.

Yeah like anything happens beyond wear and tear.

My daughter wore out her Coach and she went in to talk to them about cleaning it, etc and they totally looked down their nose at her. Ticked me off.

nvnvgirl · 06-26-2007, 01:24 PM

Quote:

Originally Posted by Tiggerwit

Yeah like anything happens beyond wear and tear.

My daughter wore out her Coach and she went in to talk to them about cleaning it, etc and they totally looked down their nose at her. Ticked me off.

Oh...ok, I have one of the large fabric logo totes and the bottom corners are worn....I LOVE that bag

and they dont' make the same one anymore....guess I'm outta luck anyway!

Tiggerwit · 06-26-2007, 01:27 PM

Never hurts to go in and ask. I also think it depends on where you buy it. Like Nordstrom has an amazing return policy so they may be a bit more lenient. It's possible they may offer to fix it or replace it.

Stella's mom · 06-26-2007, 03:20 PM

This is the D&B guarantee:
1. How can I contact a Dooney & Bourke customer service representative?
Please call 1-800-347-5000, 9am - 5pm (EST), Monday through Friday or fax 800-326-1496, 24 hours a day, seven days a week. You can also email customer service at CustServ@Dooney.com.

2. What is your guarantee?
If our product does not withstand the rigors of normal use within one year, we will gladly repair or replace the item free of charge. In order to be covered by our product guarantee, a customer must have filled out and returned the guarantee card that comes with each Dooney & Bourke product.

Actual product colors may vary slightly from colors shown on website. Product prices and product specifications may be subject to change.

3. How does the Repair/Replacement program work?
Repairs: After the initial year covered by our guarantee, we will gladly repair any Dooney & Bourke bag or accessory that has become damaged or worn. Repair costs vary, depending on the condition of the item, but will not exceed half of the current retail price for that particular style. Once we receive an item for repair, we will inspect the item, advise you of repair costs (via mail, allow 1-2 weeks) and request your approval before any repair work takes place. If your bag or accessory is beyond repair or if repair costs exceed half of the current retail price you will be eligible for a replacement.

Replacements: If an item is beyond repair, or if the repair costs exceed half of the current retail price, you have the option of having it replaced. You will be offered credit for half the current retail price of that item to apply toward a replacement item of equal or greater value. We will try to accommodate all replacement requests to your full satisfaction, however, it is not our policy to replace an item from a specific collection with another item from one of the following collections/styles: watches, coats, sweaters, scarves, hats, gloves and shoes, Internet specials and the new IT collection. Please note: The original item will not be returned to you. Once you have authorized a replacement, this item will be destroyed.

Processing: To repair or replace an item please return it to our factory with your name, address, and phone number (day and evening) via insured mail or UPS. Be sure to include a description of the repair / replacement needed. Allow 1-2 weeks for a written response and 4-6 weeks time for your requested repair and / or replacement.

Dooney & Bourke, Inc.
Att: Return Department
1 Regent Street
E. Norwalk, CT / 06855
If you have any questions please contact our customer service department.

06-26-2007, 09:48 AM	#1
RoxyJosMom Love The Verminator! Donating Member Join Date: Jul 2006 Location: PA Posts: 3,912	Rare retired dooney and bourke I have a gently used Black It Tapestry Domed Satchel bag. Its no longer available and the tapestry colletcion is rare. Any one interested? Taking up space, need to sell. __________________ Roxy loves Alphy Remi loves Millie ORDER YOUR YT COOKBOOK TODAY

06-26-2007, 09:50 AM	#2
LuvtheCooper & LuvtheCarley too! Donating Member Join Date: Apr 2006 Location: Dripping Springs, Texas Posts: 1,387	Picture? Price? __________________ Delaina, Cooper & Carley http://luvthecooper.blogspot.com/

06-26-2007, 12:57 PM	#4
Tiggerwit Just me 'n my boys Donating Member Join Date: Sep 2005 Location: Washington Posts: 4,235	oh man sooooo tempted. Don't supposed you have a lay-a-way plan? LOL __________________ "Be kinder than necessary, for everyone is fighting some kind of battle."

06-26-2007, 01:03 PM	#5
nvnvgirl Lovin' to the MAX!! Join Date: Oct 2006 Location: Yorkieville Posts: 2,656	Sorry, this is a little off the topic, but I've got several D&B's...what are the registration papers? I think there was a card in all the stuff I've bought, but I never sent it in that I can remember.....maybe I should have? Do they replace them if they wear out, LOL???? __________________ Seana and Max and Madison too! Member of the Little Gentlemen's Club and Proud Member of the Spoiled Rotten Club

06-26-2007, 01:07 PM	#6
RoxyJosMom Love The Verminator! Donating Member Join Date: Jul 2006 Location: PA Posts: 3,912	lol Roxy says anythiing for alphys mommy. The registration card .... send it in and if anything ever goes wrong that could be the manufacturers fault they'll send you a new dooney. __________________ Roxy loves Alphy Remi loves Millie ORDER YOUR YT COOKBOOK TODAY

06-26-2007, 01:27 PM	#9
Tiggerwit Just me 'n my boys Donating Member Join Date: Sep 2005 Location: Washington Posts: 4,235	Never hurts to go in and ask. I also think it depends on where you buy it. Like Nordstrom has an amazing return policy so they may be a bit more lenient. It's possible they may offer to fix it or replace it. __________________ "Be kinder than necessary, for everyone is fighting some kind of battle."

06-26-2007, 03:20 PM	#10
Stella's mom YT 500 Club Member Join Date: Mar 2007 Location: North Carolina Posts: 892	This is the D&B guarantee: 1. How can I contact a Dooney & Bourke customer service representative? Please call 1-800-347-5000, 9am - 5pm (EST), Monday through Friday or fax 800-326-1496, 24 hours a day, seven days a week. You can also email customer service at CustServ@Dooney.com. 2. What is your guarantee? If our product does not withstand the rigors of normal use within one year, we will gladly repair or replace the item free of charge. In order to be covered by our product guarantee, a customer must have filled out and returned the guarantee card that comes with each Dooney & Bourke product. Actual product colors may vary slightly from colors shown on website. Product prices and product specifications may be subject to change. 3. How does the Repair/Replacement program work? Repairs: After the initial year covered by our guarantee, we will gladly repair any Dooney & Bourke bag or accessory that has become damaged or worn. Repair costs vary, depending on the condition of the item, but will not exceed half of the current retail price for that particular style. Once we receive an item for repair, we will inspect the item, advise you of repair costs (via mail, allow 1-2 weeks) and request your approval before any repair work takes place. If your bag or accessory is beyond repair or if repair costs exceed half of the current retail price you will be eligible for a replacement. Replacements: If an item is beyond repair, or if the repair costs exceed half of the current retail price, you have the option of having it replaced. You will be offered credit for half the current retail price of that item to apply toward a replacement item of equal or greater value. We will try to accommodate all replacement requests to your full satisfaction, however, it is not our policy to replace an item from a specific collection with another item from one of the following collections/styles: watches, coats, sweaters, scarves, hats, gloves and shoes, Internet specials and the new IT collection. Please note: The original item will not be returned to you. Once you have authorized a replacement, this item will be destroyed. Processing: To repair or replace an item please return it to our factory with your name, address, and phone number (day and evening) via insured mail or UPS. Be sure to include a description of the repair / replacement needed. Allow 1-2 weeks for a written response and 4-6 weeks time for your requested repair and / or replacement. Dooney & Bourke, Inc. Att: Return Department 1 Regent Street E. Norwalk, CT / 06855 If you have any questions please contact our customer service department.