petco groomers- GRRRRR!!!!!! - YorkieTalk.com Forums

JacksonsMama · 03-31-2008, 12:58 PM

I just picked up Jacks from there and the ladies there were rolling their eyes and completely verbally abusing the dogs right in front of me! One poor baby was shaking and the other was barking cause she was scared. The groomers were pulling on the dogs face to get it to look at her, and the other was saying "Oh heaven forbid you touch a dog while you're grooming them!" She was being totally saracstic but if I was that dog I'd be barking too!! He should have bitten her hand off!

Needless to say I began to freak out over what they must have done to my baby. I doubt he sat like a perfect statue for them! And his poor belly was burning hot and he was panting. I gave him some of my bottled water and by the time we got home his temp seemed fine, thank God.

A call to the manager seemed futile. He sounded all about 17 and didn't really sound concerned at all! I'm so pissed!

YorkieAunt · 03-31-2008, 01:07 PM

Is there someone higher than the manager that you could call? I would certainly take this all the way up to head office!

I think if it had been me, I would have ended up in jail for assault......

JacksonsMama · 03-31-2008, 01:10 PM

You know, the thought did cross my mind.

And I even asked the manager what sort of training they went through. His answer was, "Ugh, training and classes. " Well, freaking duh!! But what kind?! And I asked if they were background checked and he was like, "ugh yeah" wtf?!

How would I go about going higher than this manager?

reeses · 03-31-2008, 01:25 PM

you could try contacting the main petco people...like up at the corporate office and strongly voice your concerns and let them know that something has got to be done or you will make sure to spread word to everyone you know and beyond to NOT ever go back to petco for anything and to spread word to their friends as well. Be sure you tell them the exact store so they can look into it or whatever they do. I am in a similar postition with walmart photo center...they screwed my pictures up and claim there is nothing they can do and tried to blame it on ME!!!! I talked to the manager but he didnt really care either so I told them all that I would be going above their heads and I would not rest until I had their jobs. Lol. They kinda panicked a little then and tried to talk to me but I just walked away telling them its too late. I hate when people dont do their job right and then when confronted that they are wrong, try to make it seem like you are an idiot and dont know what your talking about. GRRR! Lol. Good luck with this!! Let us know how it goes!!

linda44 · 03-31-2008, 01:43 PM

and what about turning them in to the humaine society?

reeses · 03-31-2008, 02:11 PM

Quote:

Originally Posted by linda44

and what about turning them in to the humaine society?

good idea! Never hurts to try! The humane society will look into it without anyone there knowing they are with the humane society so they can see how things are done everyday cause everyone knows they are perfect angels when they know someone important to their job is coming in!

JacksonsMama · 03-31-2008, 02:51 PM

Good idea! I'm going to have to go the website tonight to get the headquarters email and addres.

03-31-2008, 12:58 PM	#1
JacksonsMama Senior Yorkie Talker Join Date: Jan 2008 Location: Allen Posts: 142	petco groomers- GRRRRR!!!!!! I just picked up Jacks from there and the ladies there were rolling their eyes and completely verbally abusing the dogs right in front of me! One poor baby was shaking and the other was barking cause she was scared. The groomers were pulling on the dogs face to get it to look at her, and the other was saying "Oh heaven forbid you touch a dog while you're grooming them!" She was being totally saracstic but if I was that dog I'd be barking too!! He should have bitten her hand off! Needless to say I began to freak out over what they must have done to my baby. I doubt he sat like a perfect statue for them! And his poor belly was burning hot and he was panting. I gave him some of my bottled water and by the time we got home his temp seemed fine, thank God. A call to the manager seemed futile. He sounded all about 17 and didn't really sound concerned at all! I'm so pissed! __________________ We're his #1 Fans! Jackson Taylor, Born April 4, 2005

03-31-2008, 01:07 PM	#2
YorkieAunt Donating YT 500 Club Member Join Date: Oct 2007 Location: Cold Lake, Alberta Canada Posts: 591	Is there someone higher than the manager that you could call? I would certainly take this all the way up to head office! I think if it had been me, I would have ended up in jail for assault...... __________________ Diana-Mommy to Tessa ,Harley ,Misty & Boca Aunt to Sophie & Lambchop Post unto others as you would have others post unto you

03-31-2008, 01:10 PM	#3
JacksonsMama Senior Yorkie Talker Join Date: Jan 2008 Location: Allen Posts: 142	You know, the thought did cross my mind. And I even asked the manager what sort of training they went through. His answer was, "Ugh, training and classes. " Well, freaking duh!! But what kind?! And I asked if they were background checked and he was like, "ugh yeah" wtf?! How would I go about going higher than this manager? __________________ We're his #1 Fans! Jackson Taylor, Born April 4, 2005

03-31-2008, 01:25 PM	#4
reeses My Lil Man! Donating Member Join Date: Jun 2007 Location: Alabama Posts: 1,314 Blog Entries: 2	you could try contacting the main petco people...like up at the corporate office and strongly voice your concerns and let them know that something has got to be done or you will make sure to spread word to everyone you know and beyond to NOT ever go back to petco for anything and to spread word to their friends as well. Be sure you tell them the exact store so they can look into it or whatever they do. I am in a similar postition with walmart photo center...they screwed my pictures up and claim there is nothing they can do and tried to blame it on ME!!!! I talked to the manager but he didnt really care either so I told them all that I would be going above their heads and I would not rest until I had their jobs. Lol. They kinda panicked a little then and tried to talk to me but I just walked away telling them its too late. I hate when people dont do their job right and then when confronted that they are wrong, try to make it seem like you are an idiot and dont know what your talking about. GRRR! Lol. Good luck with this!! Let us know how it goes!! __________________ ~Reeses Member of the Lil Gentlemen's Club!! & the SRC!! ORDER YOUR YORKIETALK COOKBOOK HERE!!

03-31-2008, 02:51 PM	#7
JacksonsMama Senior Yorkie Talker Join Date: Jan 2008 Location: Allen Posts: 142	Good idea! I'm going to have to go the website tonight to get the headquarters email and addres. __________________ We're his #1 Fans! Jackson Taylor, Born April 4, 2005

03-31-2008, 01:43 PM	#5
linda44 YT 1000 Club Member Join Date: Dec 2007 Location: napa Posts: 1,305	and what about turning them in to the humaine society?