Missy does do a great job. She fixes Frances hair and pretties her up. She's always taking her on walks or sitting on the front porch with her. You can tell that frances is so happy. Missy and her mom really love her. It's not a job to them it's being with someone that they love and they always treat all of their patients as family. Missy and her mom is all frances has and you can tell by looking at her that she gets all the love she can handle and then some. I too have worked in a nursing home and I wish there were more homes like missys and her moms that did this because you can tell her patients are so much happies. Frances has Alziemers and she is so much calmer being in this setting than if she were in a nursing home..