 Royal Canin recall
*This is not related to the Diamond Brand news of old.*
The Department of Agriculture and Markets has become aware of a
recall of a ROYAL CANIN dog food. ROYAL CANIN Veterinary Diet Canine
URINARY SO
in gel canned product has been recalled because of excessive levels of
vitamin D3.
The excessive levels of vitamin D3 have resulted in 8 cases of
hypercalcemia in dogs. The attached alert from the ROYAL CANIN Company
contains
important information concerning the recall of this product. This
product is only available for purchase through veterinarians.
February 2, 2006
IMPORTANT PRODUCT QUALITY NOTICE
We regretfully inform you of a recently uncovered problem with our
ROYAL CANIN Veterinary DietTU canned diets. Since November, we have had 8
reported cases from across the USA of hypercalceroia dogs. Clinical
work-ups suggested high levels of vitamin D3. All of the dogs affected
were
on ROYAL CANIN Veterinary Diet(tm) Canine URINARY SO(tm) in gel canned
diet.
Consequently we started an exhaustive nutrient analysis of our canned
products.
This week, we received the independent laboratory results of these
nutrient analyses. It is now clear that there are production tots of
ROYAL
CANIN Veterinary Diet" Canine URINARY SO(tm) in get canned product in
the market with excessive levels of Vitamin D3. The following production
Lots are
affected (the "best before" date codes are noted on the cardboard
tray pack mURINARY SO"1** m gel canned (best before 03/2007,05/2007 and
06/2007),
Our records indicate that you may have purchased some of the affected
products. These production code lots should not be fed to pets. Please
contact, your clients currently feeding these products to determine
if they are feeding an affected code tot. Our veterinarians and
representatives are also available to support you at all times.
You may contact your distributor for product replacement or refund.
Please do not hesitate to contact you? ROYAL CANIN Veterinary Diet(tm)
representative, or our technical veterinary support team at 800
592-6687 with any questions or concerns that you may have,
The excess levels of Vitamin D3 in the affected production lots are
due to a vitamin premix error. We have taken ! appropriate actions to
ensure
that this type of error does not recur. subsequent code lots have been
tested and, other than the production lots noted above, can be used with
confidence.
We genuinely regret, that this has occurred as we piace the highest
priority on the health of pets. Sincerely
Denise A.Vihott BVSc PhD Dtp ACVIM Dip ACVN Director of Scientific
Communications |